Update Procedure
This procedure is used to update the printer's firmware to support AirPrint.
Operating Environment for Printer Update Utility
Target operating systems
Requirements
Printer
USB cable
Printer Update Utility
Check Whether Update is Necessary
You can check the software version by printing the nozzle check pattern.
Check the software version "Ver. X.XXX" that is printed in the print results of the nozzle check pattern.
If the software version is printed
Software update is not necessary.
If the software version is not printed
Software update is necessary. Update according to "Software Version Update Procedure" described below.
Software Version Update Procedure
Connect the computer and the printer by using a USB cable.
If a LAN cable or a USB cable for camera connection is connected, disconnect those cables.
For models with card slots, remove all the cards if they are inserted in the card slots.
NoteDouble-click (Printer Update) to start the update utility.
Check the message content of step 1, turn on the printer power, and then click Next.
NoteCheck the message content of step 2, and click Start.
Printer name: Name of the printer connected to the computer.
Current software version: Software version of the connected printer.
Upgrade software version: Software version to which the printer is to be updated at this time.
Important NoteIf you are unable to click Start, the update was attempted on a printer that does not require firmware overwriting. Check the Current software version again.
If it does not require the update then cancel it.
During the update, the error lamp on the printer will flash orange.
When the step 3 window appears, check the message content, and click Exit.
Press the printer power button to turn off the printer.
This completes the software update. If you are using the printer with LAN connection, disconnect the USB cable first and then, connect the LAN cable.
NoteYou must turn off the power and then turn it back on again. Otherwise, the printer will not operate properly.
If the power is turned off during the update, the update will not end normally.
If the printer does not operate normally even if you turn off the printer power and then turn it back on again, the update may not have ended normally.
The update procedure will create a new (additional) printer listing which gets set as default and has USB selected for the port. Since you will be printing wirelessly from the computer, it's best to delete this printer instance to avoid attempting to print to the wrong port. Follow the steps below to delete the USB printer icon.
Delete the additional printer listing
If you will be printing wirelessly from your computer, you will want to delete the printer instance created when you connected the USB cable to perform the firmware update. Follow the instructions below.
- Open the applicable "Printers" window.
- System Preferences -> Print & Fax
- System Preferences -> Print & Scan (Lion)
- Delete the USB Printer's icon. The one you want to delete will have a digit added after the name.
To delete, highlight the printer in the list, click the minus(-) sign, then comnfirm the deletion.
Error Causes and Corrective Actions
If an error is detected during operation of the Printer Update Utility, an error message is displayed.
If an error message is displayed, perform the operation described in the message instructions.
The following table lists the causes and corrective actions of the main error messages that may be displayed.
Message | Cause | Corrective action |
---|
This program does not support the operating system you are using. | An attempt was made to run the Printer Update Utility on an operating system that the utility does not support. | Run the Printer Update Utility on the supported operating system. |
Classic is running. Stop Classic and restart the utility. | An attempt was made to operate the Printer Update Utility while Classic was running on Mac OS X. | Stop Classic, and operate the Printer Update Utility from Mac OS X. |
The printer cannot be found. Check the following items, and then restart the utility: | The printer and the computer are not connected via a USB cable. The printer power is off. The downloaded utility is for a different printer. The printer is operating.
| Connect the printer and the computer by using a USB cable. Turn on the printer. Download the Printer Update Utility for the printer to be updated, and then start over from the beginning. Wait until the printer operation ends, and then run the utility.
|
More than one printer is connected. Make sure only one printer is connected with a USB cable, and then restart the utility. | Two or more printers to be updated are connected to the computer. | Connect only one printer. |
The printer status is abnormal. Turn on the printer again, and then restart the utility. | The printer was unable to execute the update. | Turn on the printer again. |
An error occurred during the printer function upgrade. Since the upgrade failed, the printer cannot be used in its current condition. Turn on the printer power again, and then be sure to restart the utility. | The printer power was turned off or the USB cable was disconnected during execution of the update. | Press OK button to terminate the Printer Update Utility. Turn off the printer power, wait a few seconds, and then turn on the power again. Start the utility again, and operate it. If the printer does not start normally or if the update cannot be executed, repairs are necessary. |
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Printing the Nozzle Check Pattern to Check Firmware Version
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.
You need to prepare: a sheet of A4 or Letter-sized plain paper
Make sure that the power is turned on.
Make sure that one or more sheets of A4 or Letter-sized plain paper are loaded in the cassette.
Open the paper output tray gently, and open the output tray extension.
Important If the inner cover is open, close it.
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- Print the nozzle check pattern.
(1) Select Setup on the HOME screen.
The setup menu screen will appear.
(2) Select
Maintenance, then touch the OK button.
The Maintenance screen will appear.
(3) Select Print nozzle check pattern, then touch the OK button.
The confirmation screen will appear.
(4) Select Yes, then touch the OK button.
The nozzle check pattern will be printed and two pattern confirmation screens will appear on the LCD.
Examine the nozzle check pattern (printout) for firmware version.
Firmware Version is Printed | Firmware Version is Not Printed |
| |
- If firmware version is printed, it is not necessary to install the firmware update.
Press the HOME button to return to the HOME
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