Support Code 1684 is Displayed (Alarm Lamp Flashes 14 Times) - MG3020 / MG3022

Article ID: ART166575 | Date published: 09/14/2016 | Date last updated: 05/22/2019
 

Description

This article explains what to do if the support code 1684 is displayed on your computer when printing with the PIXMA MG3020 / MG3022.

 

Solution

Cause

The ink cartridge cannot be recognized.
 

What to Do

Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this machine.

Install the appropriate ink cartridge.

If you want to cancel printing, press the machine's Stop button.

If replacing the ink cartridge does not resolve the problem, the printer may require servicing.

For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account


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