Updating the Firmware via the Remote UI - TS3120 / TS3122

Article ID: ART169305 | Date published: 01/03/2018 | Date last updated: 06/18/2020
 

Description

This article explains how to update the firmware using the Remote UI for your PIXMA TS3120 / TS3122.

Solution

 This procedure will not work if you are using the printer in Wireless Direct mode.  If you are using the printer in this mode, the Firmware Update option will not be shown in the Remote UI.

Follow the steps below to update the firmware for your PIXMA TS3120 / TS3122.
  1. Open the Remote UI for your printer.

  2. Click Log in.

     If you are prompted to provide permission to access the Remote UI, click the appropriate affirmative response.

  3. When prompted, enter in the administrator password for your printer.  By default, the printer's administrator password is its serial number.

    Click OK after entering the password.

  4. The main menu of the Remote UI will appear.  Click Firmware update.

  5. On the right side of the Remote UI, some options will appear.  Click Install update.

  6. The printer wll communicate with Canon's server and search for a newer firmware version.  If one is found, you will be asked if you want to install the update.  Click Update to begin the update procedure.

  7. On the Remote UI, you will see a message that says Preparing... Please wait momentarily.

    The printer will turn itself off.  You may lose connection to the Remote UI at this time.

    When the printer is updating its firmware, the LCD will be off.  The POWER lamp will flash.  Do not press any buttons or unplug the printer during the firmware update process.  If power to the printer is lost, this may damage the printer.

  8. When the update procedure has finished, the printer will power on automatically.  After the printer is on, print out the network configuration page (also known as LAN details page).  Open the Remote UI again and log in.

  9. You will see a message indicating that the firmware update succeeded.

    Clicking OK will take you back to the main menu of the Remote UI.


PIXMA TS3120 / TS3122 Page


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