For best results, choose paper designed for how you are printing. A variety of paper for documents as well as photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, when possible.
 

Media Types

Genuine Canon paper

 For warnings on use of the non-printable side, see each product's usage information.

 For details on page sizes and media types, access the Canon website.

 Genuine Canon paper is not available in some countries or regions. Note that in the United States, Canon paper is not sold by model number. Instead, purchase paper by name.
 

Paper for printing documents:

• Canon Red Label Superior <WOP111>

• Canon Océ Office Colour Paper <SAT213>

• High Resolution Paper <HR-101N>*1
   

Paper for printing photos:

• Photo Paper Pro Platinum <PT-101>

• Glossy Photo Paper "Everyday Use" <GP-501>

• Photo Paper Glossy <GP-701>

• Photo Paper Plus Glossy II <PP-201/PP-301>

• Photo Paper Pro Luster <LU-101>

• Photo Paper Plus Semi-gloss <SG-201>

• Matte Photo Paper <MP-101>
   

Paper other than genuine Canon paper

• Plain Paper (including recycled paper)

• Envelopes*1

• T-Shirt Transfers*1

• Greeting Card*1

• Card Stock*1

 When using Greeting Card or Card Stock paper, use up to 75 lb. paper.  Heavier papers may not feed through the printer.

• *1 Printing to this paper from the operation panel or from a PictBridge (Wi-Fi) compliant device is not supported.

• Paper Load Limit

Page Sizes

You can use the following page sizes.

 Page sizes and media types the printer supports differ depending on the OS you are using.
 

Standard sizes:

• Letter

• Legal

• 11"x17"(28x43cm)

• A5

• A4

• A3

• B5

• KG/4"x6"(10x15)

• 5"x7"(13x18cm)

• 7"x10"(18x25cm)

• 8"x10"(20x25cm)

• 10"x12"(25x30cm)

• L(89x127mm)

• 2L(127x178mm)

• Square 4"

• Square 5"

• 12"x12"(30x30cm)

• Hagaki

• Hagaki 2

• Envelope Com 10

• Envelope DL

• Nagagata 3

• Nagagata 4

• Yougata 4

• Yougata 6

• Card 2.17"x3.58"

Special sizes

Special page sizes must be within the following limits:

• rear tray

  • Minimum size: 2.17 x 3.51 inches (55.0 x 89.0 mm)

    Maximum size: 12.00 x 26.61 inches (215.9 x 676.0 mm)

• cassette

  • Minimum size: 5.83 x 8.27 inches (148.0 x 210.0 mm)

    Maximum size: 8.50 x 11.69 inches (215.9 x 297.0 mm)
     

Paper Weight

You can use paper in the following weight range.

• 17 to 28 lb (64 to 105 g /m2) (plain paper other than genuine Canon paper), except for Genuine Canon Photo Paper and Card Stock or Greeting Card paper as shown above

• For Stock or Greeting Card paper, use paper that is up to 74 lb.  Heavier paper may not properly feed into the printer.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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