Loading Paper in the Rear Tray

You can load plain paper or photo paper into the rear tray.  You can also load envelopes in the rear tray.

 Important

• If you cut plain paper to a size of 5" x 7" (13 x 18 cm) or smaller to perform a trial print, it may cause a paper jam.

 Note

• We recommend Canon genuine photo paper for printing photos.

  For more information, see Supported Media Types.

• You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213.

  For more information, see Supported Media Types.

1. Prepare the paper.

   Align the edges of the paper. If the paper is curled, flatten it.

   

    Note

   • Align the edges of the paper neatly before loading it into the printer. Loading the paper without aligning the edges may cause paper jams.

   • If the paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat.

   • When using Photo Paper Plus Semi-gloss SG-201, if the sheet is curled, load one sheet at a time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper and reduce the print quality.

2. Open the rear tray cover (A). Pull it straight up and fold back the paper support (B).

   

3. Open the feed slot cover (C).

4. Slide the right paper guide (D) to open both paper guides.

   

5. Load the paper stack in portrait orientation WITH THE PRINT SIDE FACING UP.

   

6. Slide the right paper guide (D) to align with both sides of the paper stack.

   Do not slide the paper guides too hard against the paper. The paper may not be fed properly.

   

    Important

   • Always load paper in portrait orientation (E). Loading paper in landscape orientation (F) can cause paper jams.

     

    Note

   • Do not load sheets of paper higher than the load limit mark (G).

     

7. Close the feed slot cover (C) gently.

    Important

   • If the feed slot cover is open, paper cannot be fed. Be sure to close the feed slot cover.

   

   After closing the feed slot cover, the paper information registration screen for the rear tray appears on the LCD.

8. Press the OK button.

   

9. Use the buttons to select the size of the paper loaded in the rear tray, then press the OK button.

   

    Note

   • The (asterisk) on the LCD indicates the current setting.

10. Use the   buttons to select the type of the paper loaded in the rear tray, then press the OK button.

    

    Follow the instructions of any messages displayed to register the paper information.

11. Open the operation panel (H), pull out the paper output tray (I), and then open the output tray extension (J).

    Be sure to open the operation panel before printing. If the operation panel is closed, the printer will not start printing.

    

 Note

• There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality. The wrong paper settings may cause poor printout color quality or scratches on the printed surface. If you notice blurring or uneven colors, increase the print quality setting and try printing again.

• To prevent incorrect printing, this printer has a function that detects whether the settings for the paper loaded in the rear tray matches the paper settings. Before printing, make sure that you have the correct size and type of paper loaded in the rear tray. When this function is enabled, an error message is displayed if the wrong size and type of paper is loaded in the rear tray.  This will prevent incorrect printing. When this error message is displayed, load the correct size and type of paper in the rear tray.  If the paper size and type are both correct, open the feed slot cover and close it again, then specify the correct size and type of paper using the   buttons.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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