Sending a Fax after Speaking on Telephone
If you want to speak to the recipient before sending a fax, or if the recipient does not have a fax device that can receive faxes automatically, send a fax manually after speaking to the recipient on the telephone to check whether the recipient can receive faxes.
It may be possible that faxes will reach unintended recipients due to misdialing or incorrect registration of fax / telephone numbers. When you send important documents, we recommend that you send them after speaking on the telephone. See below for the procedure to send a fax manually.
With manual transmission, you cannot use the platen to load documents. Load the documents in the ADF (Auto Document Feeder).
When loading a document on the platen, send a fax with automatic transmission.
To speak to the recipient before sending a fax, you need to connect a telephone to the printer.
Learn how to send faxes by entering a fax / telephone number on the operation panel.
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Make sure that the printer is turned on.
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Press the FAX 
button.
The Fax standby screen is displayed.
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Load the documents in the ADF (Auto Document Feeder).
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Adjust the scan contrast and resolution as necessary.
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Lift the handset of the telephone connected to the printer.
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Use the telephone to dial the recipient's fax / telephone number.
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Speak to the recipient.
When you hear a high-pitched signal instead of the recipient's voice, you cannot check whether the recipient can receive faxes. If you want to stop sending the fax, replace the handset. If you want to send the fax, go to step 9.
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Ask the recipient to set the recipient's fax device to receive faxes.
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When you hear a high-pitched signal, press the Color 
button or the Black 
button.
Color transmission is available only when the recipient's fax device supports color faxing.
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Hang up the handset.
To cancel a fax transmission, press the Stop 
button. To cancel a fax transmission while it is in progress, press the Stop button, then follow the instructions displayed on the LCD.
If documents remain in the ADF after the Stop button is pressed while scanning is in progress, Original in ADF [OK]Eject the original is displayed on the LCD. By pressing the OK button, the remaining documents are automatically ejected.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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