1006
Cause
Possible causes include the following.
What to Do
Take the corresponding actions below.
After carrying out the above measures, press the printer's OK button.
To cancel printing, press the printer's Stop button.
To continue printing from the manual feed tray, wait until printing is completed, and then load the next sheet.
If you continue to encounter this support code after following the steps above, you may need to clean the paper feed rollers.
If you continue to encounter this support code after cleaning the paper feed rollers, your printer will require servicing.
There are two options currently available to you.
- Warranty Service – If you are within the 1-year manufacturer’s warranty and have your proof of purchase you are entitled to service or replacement. If you have purchased a CarePak Canon extended warranty, you may be entitled to additional options. Please create or log into your Canon Account to obtain service.
- Out of Warranty – If you are outside of your warranty period, you may qualify for purchasing a replacement through the Canon Upgrade Program. Please contact our Sales group to inquire about your upgrade options at 866-443-8002.
To verify your support options please create or log into your
Canon Account.