Loading Plain Paper / Photo Paper
You can load plain paper or photo paper.
If you cut plain paper to a size of 5" x 7" (13 x 18 cm) or smaller to perform a trial print, it may cause a paper jam.
We recommend Canon genuine photo paper for printing photos. For documents, you can use general copy paper or Canon Red Label Superior WOP111 / Canon Océ Office Colour Paper SAT213.
Learn about the types and sizes of paper you can use with the printer.
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Align the edges of the paper. If the paper is curled, flatten it.
Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.
If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat.
When using Photo Paper Plus Semi-gloss SG-201, even if the sheet is curled, load one sheet at a time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper and reduce the print quality.
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Pull the back paper support straight up and fold it back (A).
Load long-length paper without opening the paper support. Depending on the weight of the paper, the leading edge may rise and printing may be shifted. Make sure that the leading edge of the paper does not rise, such as by holding the part that protrudes from the rear tray.
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Pull out the paper output tray (B) and the output tray extension (C).
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Open the feed slot cover (D).
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Slide the right paper guide (E) to open both paper guides.
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Load the paper stack in portrait orientation WITH THE PRINT SIDE FACING UP.
After loading paper in the rear tray, the paper information registration screen for the rear tray appears on the LCD.
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Slide the right paper guide to align with both sides of the paper stack.
Don't slide the paper guides too hard against the paper. The paper may not be fed properly.
Always load paper in portrait orientation (F). Loading paper in landscape orientation (G) can cause paper jams.
Don't load sheets of paper higher than the load limit mark (H).
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Gently close the feed slot cover.
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Press the OK button.
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Use the 
buttons to select the size of the loaded paper, then press the OK button.
The 
(asterisk) on the LCD indicates the current setting.
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Use the buttons to select the type of the loaded paper, then press the OK button.
Follow the instructions of any messages displayed to register the paper information.
There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality. The wrong paper settings may cause poor printout color quality or scratches on the printed surface. If you notice blurring or uneven colors, increase the print quality setting and try printing again.
To prevent incorrect printing, this printer has a function that detects whether the settings for the paper loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance with the paper settings. When this function is enabled, an error message is displayed if these settings don't match to prevent incorrect printing. When this error message is displayed, check and correct the paper settings.
When printing on long-length paper, support the output paper with your hands or use the printer in a place where the paper does not fall. If the paper falls, the printed side may become dirty or scratched. Also, when supporting the paper with hands, be sure not to pull the paper forcefully while printing.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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