Ask a Question

Support Code 2103 is Displayed - MG5520 / MG5522 / MG6420

Article ID: ART143575 | Date published: 05/13/2015 | Date last updated: 09/20/2019
 

Description

This article explains the cause for support code 2103.

 

Solution

Cause

The machine cannot detect the paper size.
 

Action

Press the machine's Stop button to dismiss the error, then try to print again.

If this error still occurs even after printing again, set the machine not to detect the paper width by using the operation panel, the printer driver, or Remote UI.


Note

  • Depending on the type of paper, the machine may not detect the paper width.

    Additionally, if the operation panel is opened while printing is in progress, the machine may not detect the paper width.


 

Rate this Article
Was this article helpful?
Yes, This document is helpful
No, This document needs a clearer explanation
 
Please provide your comments