Support Code 1003 is displayed

Article ID: ART171321 | Date published: 08/09/2018 | Date last updated: 08/09/2018
 

Description

Error

Solution

1003

Cause

The machine is out of paper, or paper does not feed.

Action

Close the paper output tray, pull the cassette out, then load the paper.

When you load the paper, insert the paper stack until the leading edge touches the far end of the cassette.

After loading the paper, push the cassette so that the  mark on the cassette aligns with the front panel as illustrated below.

When the cassette is inserted properly, you hear an electric sound once.

Open the paper output tray, then press the machine's OK button.

Note

  • If you want to cancel printing, press the machine's Stop button.


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