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Paper is Jammed While the Paper is Pulled in (Support Code 1313) - TS5120

Article ID: ART168732 | Date published: 10/24/2017 | Date last updated: 04/08/2019
 

Description

Paper is Jammed While the Paper is Pulled in (Support Code 1313) - TS5120

 

Solution

If a paper jam occurs as the printer pulls paper in, try to remove paper from the paper output slot or from inside the printer.

If no paper can be found, check to see if paper is jammed in the rear side.

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