Cause
Feed slot cover is open or the rear tray paper settings are incomplete.
What to Do
If the feed slot cover is open, close it.
Press the printer's OK button.
If the screen similar to the following is displayed on the printer's LCD, the rear tray paper settings are incomplete.
If the paper loaded in the rear tray matches the paper information displayed on the printer's LCD, press the printer's OK button.
If it is different, register the correct paper information.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
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