Ask a Question

Things to check when unable to send faxes - MX340

Article ID: ART105467 | Date published: 05/11/2015 | Date last updated: 12/09/2015
 

Description

Things to check when unable to send faxes - MX340

Solution

Cannot Send Faxes

Check the following when unable to send faxes
Power issues Documents in Memory
Device jack being used Telephone line type
Hook Setting Dial Tone detect setting
Fax Number Error while transmitting
Line Connection Document correctly loaded?
Printer error

Check 1: Is the power turned on?

  • You cannot send faxes if the power is turned off. Press the ON button to turn the power on.
  • If you disconnected the power cord without turning off the power (the Power lamp is lit), reconnecting it turns on the power automatically.
  • If you disconnected the power cord after pressing the ON button to turn off the power (the Power lamp is not lit), reconnect it, then press the ON button to turn on the power.
  • If the power was turned off due to power failure, etc., the power is automatically turned on when the power failure is resolved.


A:ON button (POWER lamp)

B:In Use/Memory lamp

Back

Check 2: Is the document being sent from memory or the fax being received into memory?


When the In Use/Memory lamp is flashing, a fax is being sent from/received into memory. Wait until the transmission/reception is complete.

In the following cases, the machine is not able to print the received fax and will automatically store the fax in its memory.

  • Ink has run out.
  • Paper has run out.
  • A different size of paper from that specified by Page size is loaded.
  • Page size is set to other than A4, 8.5"x11"(LTR), or Legal (or 8.5"x14").
  • Media type is set to other than Plain paper.
  • OFF is selected for Auto print in FAX user settings.
  • You pressed the Stop button to cancel printing of a received fax.


important:

If you disconnect the power cord, all the documents stored in memory are deleted. Send or print necessary documents before disconnecting the power cord.




note:

When confirming, printing, or deleting a document stored in memory, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents first.




Printing a Document in Memory

If the machine was not able to send a fax or print a received fax, it stores the unsent or unprinted fax in its memory. If an error occurred during a fax transmission, the document is not stored in memory. You can print a list of stored documents (the memory list) or print a specified document.

note:

The memory list shows the transaction number of the unsent or unprinted fax (TX/RX NO.), transaction mode, recipient's number, and the date and time of the transaction.




  • Printing a Memory List or Specified Document in Memory

1. Load paper.

Refer to .

2. Press the FAX button, then press the Menu button.

The Fax settings screen is displayed.

3. Use the button to select Memory reference, then press the OK button.

4. Print a specified document or memory list.

  • To print a memory list:


Use the button to select Print memory list, then press the OK button.

The memory list stored in memory is printed.

To print a specified document:

1. Use the button to select Print specified doc., then press the OK button.

2. Use the Numeric buttons, or the button to select the transaction number (TX/RX no.) of the document you want to print, then press the OK button.

note:
  • A transaction number from 0001 to 4999 indicates a document being sent. A transaction number from 5001 to 9999 indicates a document being received.
  • Each mark before the transaction number indicates the following:


No mark: Indicates a black and white document.

: Indicates a color document.

: Indicates the machine is receiving/printing a black and white document.

&: Indicates the machine is receiving/printing a color document.

  • While the transaction number is displayed, pressing the button or the Tone button shows the transaction time or fax/telephone number on the LCD. Each time you press the button or the Tone button, the information on the LCD changes.





3. Use the button to select Yes, then press the OK button.

If you select Yes, only the first page of the document will be printed. If you select No, all the pages of the document stored in memory will be printed.

To print other documents, repeat the procedure from steps 2 and 3.

4. Press the Back button or Stop button.

note:
  • If you select No to print all the pages of the document, and all the pages in memory have been printed, OK to delete? is displayed on the LCD. If you select Yes, printed pages in memory are deleted.
  • If there are no documents stored in memory, No documents in memory is displayed, and the machine returns to the previous screen.





  • Printing All the Documents in Memory


1. Load paper.

Refer to .

2. Press the FAX button, then press the Menu button.

The Fax settings screen is displayed.

3. Use the button to select Memory reference, then press the OK button.

4. Use the button to select Print all RX docs, then press the OK button.

5. Use the button to select Yes, then press the OK button.

note:
  • OK to delete? is displayed on the LCD each time a document is printed. If you select Yes, the document is deleted from memory.
  • If there are no documents stored in memory, No documents in memory is displayed, and the machine returns to the previous screen.





Deleting a Document in Memory
  • Deleting a Specified Document in Memory


1. Press the FAX button, then press the Menu button.

The Fax settings screen is displayed.

2. Use the button to select Memory reference, then press the OK button.

3. Use the button to select Delete specified doc., then press the OK button.

4. Use the button to select the transaction number (TX/RX no.) of the document you want to delete, then press the OK button.

note:
  • A transaction number from 0001 to 4999 indicates a document being sent. A transaction number from 5001 to 9999 indicates a document being received.
  • Each mark before the transaction number indicates the following:


No mark: Indicates a black and white document.

: Indicates a color document.

: Indicates the machine is receiving/printing a black and white document.

&: Indicates the machine is receiving/printing a color document.

  • While the transaction number is displayed, pressing the button or the Tone button shows the transaction time or fax/telephone number on the LCD. Each time you press the button or the Tone button, the information on the LCD changes.





5. Use the button to select Yes, then press the OK button.

To delete other documents, repeat the procedure from steps 4 and 5.

6. Press the Back button or Stop button.

  • Deleting All the Documents in Memory


1. Press the FAX button, then press the Menu button.

The Fax settings screen is displayed.

2. Use the button to select Memory reference, then press the OK button.

3. Use the button to select Delete all documents, then press the OK button.

4. Use the button to select Yes, then press the OK button.

note:

This function is not available while the machine is receiving a fax.




To save a document on a USB flash drive

You can save sent/received faxes on a USB flash drive as PDF files using the Operation Panel of the machine.

important:
  • Do not remove the USB flash drive from the machine until saving is complete.
  • For safety reasons, we recommend backing up faxes saved on a USB flash drive to another media periodically to avoid unexpected accidents.
  • We assume no responsibility for damage to or loss of data for whatever reason even within the warranty period.





1. Press the FAX button, then press the Menu button.

The Fax settings screen is displayed.

2. Insert the USB flash drive into the Direct Print Port.

3. Use the button to select Memory reference, then press the OK button.

4. Use the button to select Save specified doc. or Save all documents, then press the OK button.

  • If Save all documents is selected in step 4:


All the documents are saved on the USB flash drive.

  • If Save specified document is selected in step 4:


Proceed to step 5.

5. Use the button to select the transaction number (TX/RX no.) of the document you want to save, then press the OK button.

The specified document is saved on the USB flash drive.

note:
  • A transaction number from 0001 to 4999 indicates a document being sent. A transaction number from 5001 to 9999 indicates a document being received.
  • Each mark before the transaction number indicates the following:


No mark: Indicates a black and white document.

: Indicates a color document.

: Indicates the machine is receiving/printing a black and white document.

&: Indicates the machine is receiving/printing a color document.

While the transaction number is displayed, pressing the button or the Tone button shows the transaction time or fax/telephone number on the LCD. Each time you press the button or the Tone button, the information on the LCD changes.




6. Use the button to select Yes, then press the OK button.

To save other documents, repeat the procedure from steps 5 and 6.

7. Press the Back button or Stop button.

note:
  • You can save up to 50 pages of fax as one PDF file.
  • You can save up to 2000 PDF files on a USB flash drive.
  • Faxes are saved according to the order of the transaction number when Save all documents is selected.
  • If the USB flash drive becomes full while saving faxes is in progress, Not enough free space is displayed on the LCD and the faxes will not be saved.
  • The folder and file name of faxes saved on the USB flash drive is as follows:


- Folder name: CANON_SC\FAXDOC\0001

- File name (file extension: PDF): Running numbers, starting from FAX_0001

- File date: The date and time of saving as set in the machine.




Importing Faxes Saved on a USB Flash Drive to the Computer

You can import faxes saved on a USB flash drive to the computer.

After saving faxes, connect the USB flash drive to the computer, then import the data using Windows Explorer.

Back

Check 3: Is the telephone line connected to the External Device Jack?


Reconnect it to the Telephone Line Jack. Refer to your setup manual.

If you still cannot send a fax, there is a problem with the telephone line. Contact your telephone company and the manufacturer of your terminal adapter or telephone adapter.

For the basic connection of the machine, refer to the printed manual: Getting Started. This guide describes other typical connections.

The machine cannot send/receive faxes if the connection is incorrect. Connect the machine correctly.

important:

If the Power Disconnects Unexpectedly

  • If there is a power failure or if you accidentally disconnect the power plug, the date/time settings as well as all documents stored in memory will be lost. The settings for user information, coded speed dial, group dial, and rejected numbers will be retained.


If the power disconnects, the following will apply:

  • You will not be able to send or receive faxes, make copies, or scan originals.
  • When you are connecting the telephone, whether or not you can use it depends upon your telephone line or telephone.





Connecting Various Lines

These are examples and could not be guaranteed to suit every connecting condition. For details, refer to the instruction manual supplied with the network device (control devices such as an xDSL (Digital Subscriber Line) modem or terminal adapter) you are connecting to this machine.

important:

Do not connect fax machines and/or telephones in parallel (US and Canada only)

  • If two or more fax machines and/or telephones are connected in parallel, the following problems may occur and the machine may not operate properly.


- If you pick up the handset of the telephone that is connected in parallel during fax transmission or reception, the fax image may be corrupted or a communication error may occur.

- Such services as Caller ID, etc. may not operate properly on the telephone.

  • If you cannot avoid parallel connections, set the receive mode to TEL priority mode, understanding that the above problems may occur. You will only be able to receive faxes manually.





note:
  • xDSL is the generic term for the high speed digital communication technology with telephone line such as ADSL/HDSL/SDSL/VDSL.


Connecting the telephone

  • Before connecting a telephone or answering machine, remove the Telephone connector cap.


  • Connecting to an Internet Telephone


(A) Digital Subscriber Line

(B) xDSL modem (splitter may not be built-in to the modem)

(C) WAN (Wide Area Network)

(D) Broadband router compatible with Internet Telephone

(E) Computer

(F) Telephone or answering machine

(G) LAN (Local Area Network)

(H) TEL

(I) LINE

*Port configurations and names may vary depending on the product.

note:
  • When connecting to the xDSL line, select the same line type as you are subscribing to in Telephone line type.




  • Connecting to an xDSL


(A)Digital Subscriber Line

(B) xDSL modem (splitter may not be built-in to the modem)

(C) Computer

(D) Telephone or answering machine

important:

When the splitter is not built-in to the modem, do not branch the telephone line before the splitter (wall side). And also, do not connect splitters in parallel. The machine may not be able to operate properly.




note:

When connecting to the xDSL line, select the same line type as you are subscribing to in Telephone line type.

See Setting the Telephone Line Type.




  • Connecting to an ISDN Line

For details on ISDN (Integrated Service Digital Network) connection and settings, refer to the manuals supplied with your terminal adapter or dial-up router.

Setting the Telephone Line Type

Before using your machine, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN connections, contact the telephone company or service provider to confirm your line type.

note:
  • Telephone line type will not appear in countries or regions where Rotary pulse is not supported.
  • You can print User's data list to check the current setting.





1. Display the Telephone line type screen.

(1) Press the FAX button, and press the Menu button.

The Fax settings menu will appear.

(2) Use the (-) or (+) button to select FAX user settings, and press the OK button.

The FAX user settings menu will appear.

(3) Use the (-) or (+) button to select Telephone line type, and press the OK button.

2. Select the telephone line type.

(1) Use the (-) or (+) button to select the telephone line type.

Rotary pulse: Suitable for pulse dialing.

Touch tone: Suitable for tone dialing.

(2) Press the OK button.

3. Press the FAX button to return to the fax standby screen.

Back

Check 4: Is the telephone line type set correctly?

Check the telephone line type setting and change it as necessary.

The machine cannot send/receive faxes if the connection is incorrect. Connect the machine correctly.

important:

If the Power Disconnects Unexpectedly

  • If there is a power failure or if you accidentally disconnect the power plug, the date/time settings as well as all documents stored in memory will be lost. The settings for user information, coded speed dial, group dial, and rejected numbers will be retained.


If the power disconnects, the following will apply:

  • You will not be able to send or receive faxes, make copies, or scan originals.
  • When you are connecting the telephone, whether or not you can use it depends upon your telephone line or telephone.





Connecting Various Lines

These are examples and could not be guaranteed to suit every connecting condition. For details, refer to the instruction manual supplied with the network device (control devices such as an xDSL (Digital Subscriber Line) modem or terminal adapter) you are connecting to this machine.

important:

Do not connect fax machines and/or telephones in parallel (US and Canada only)

  • If two or more fax machines and/or telephones are connected in parallel, the following problems may occur and the machine may not operate properly.


- If you pick up the handset of the telephone that is connected in parallel during fax transmission or reception, the fax image may be corrupted or a communication error may occur.

- Such services as Caller ID, etc. may not operate properly on the telephone.

  • If you cannot avoid parallel connections, set the receive mode to TEL priority mode, understanding that the above problems may occur. You will only be able to receive faxes manually.





note:
  • xDSL is the generic term for the high speed digital communication technology with telephone line such as ADSL/HDSL/SDSL/VDSL.


Connecting the telephone

  • Before connecting a telephone or answering machine, remove the Telephone connector cap.


Connecting to an Internet Telephone

(A) Digital Subscriber Line

(B) xDSL modem (splitter may not be built-in to the modem)

(C) WAN (Wide Area Network)

(D) Broadband router compatible with Internet Telephone

(E) Computer

(F) Telephone or answering machine

(G) LAN (Local Area Network)

(H) TEL

(I) LINE

*Port configurations and names may vary depending on the product.

note:
  • When connecting to the xDSL line, select the same line type as you are subscribing to in Telephone line type.


  • Connecting to an xDSL


(A)Digital Subscriber Line

(B) xDSL modem (splitter may not be built-in to the modem)

(C) Computer

(D) Telephone or answering machine

important:

When the splitter is not built-in to the modem, do not branch the telephone line before the splitter (wall side). And also, do not connect splitters in parallel. The machine may not be able to operate properly.



note:

When connecting to the xDSL line, select the same line type as you are subscribing to in Telephone line type.

See Setting the Telephone Line Type.



  • Connecting to an ISDN Line


For details on ISDN (Integrated Service Digital Network) connection and settings, refer to the manuals supplied with your terminal adapter or dial-up router.

Setting the Telephone Line Type

Before using your machine, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN connections, contact the telephone company or service provider to confirm your line type.

note:
  • Telephone line type will not appear in countries or regions where Rotary pulse is not supported.
  • You can print User's data list to check the current setting.





1. Display the Telephone line type screen.

(1) Press the FAX button, and press the Menu button.

The Fax settings menu will appear.

(2) Use the (-) or (+) button to select FAX user settings, and press the OK button.The FAX user settings menu will appear.

(3) Use the (-) or (+) button to select Telephone line type, and press the OK button.

2. Select the telephone line type.

(1) Use the (-) or (+) button to select the telephone line type.

Rotary pulse: Suitable for pulse dialing.

Touch tone: Suitable for tone dialing.

(2) Press the OK button.

3. Press the FAX button to return to the fax standby screen.

Back

Check 5: Is Hook key setting set to Disable?

When you send a fax manually, dial the number with Hook key setting set to Enable, or dial the number using the telephone connected to the machine

Back

Check 6: Is Dial tone detect set to ON?

Resend the fax after a while. If you still cannot send the fax, set Dial tone detect to OFF.

Back

Check 7: Is the fax number registered correctly for speed dialing?


Make sure that the fax number is registered correctly for speed dialing.

Speed dialing allows you to dial fax/telephone numbers by simply pressing a few buttons.

The following speed dialing methods are available:

  • Coded Speed Dialing


Register a fax/telephone number for coded speed dialing. To dial the number, press the Coded Dial button, then enter the two-digit code assigned to that number, or use the button to select it. You can register up to 20 (00 to 19) destinations.

See Registering Coded Speed Dial Numbers, below

  • Group Dialing


Register two or more registered coded speed dial numbers for group dialing. You can send the same document to all members in that group.

See Registering Group Dial Numbers, below

Registering Coded Speed Dial Numbers

Before you can use the coded speed dialing feature, you need to register the recipients' numbers.

1. Press the FAX button, then press the Menu button.

2. Use the button to select TEL no. registration, then press the OK button.

3. Use the button to select Coded speed dial, then press the OK button.

4. Use the button to select an unoccupied speed dial code (00 to 19), or after pressing the Coded Dial button, use the Numeric buttons to enter it, then press the OK button.

5. Use the button to select Telephone number, then press the OK button.

6. Use the Numeric buttons to enter the fax/telephone number (max. 60 digits (40 digits for the US, Canada, and Korea), including spaces) you want to register, then press the OK button.

note:
  • For details on how to enter or delete characters or numbers, refer to .
  • Press the Redial/Pause button to enter a pause.
  • When Telephone line type is set to Rotary pulse, you can enter a tone ("T") by pressing the Tone button.





7. Press the OK button when Name is displayed on the LCD, then use the Numeric buttons to enter a name for the coded speed dial code (max. 16 characters, including spaces).

8. Press the OK button to finalize registration.

note:
  • To register another recipient's name and number to a coded speed dial code, repeat steps 4 to 8.





Registering Group Dial Numbers

To send the same document to several recipients successively, select the numbers you registered to the coded speed dial codes and register them to a group dial.

1. Press the FAX button, then press the Menu button.

2. Use the button to select TEL no. registration, then press the OK button.

3. Use the button to select Group dial, then press the OK button.

4. Use the button to select an unoccupied speed dial code (00 to 19), or after pressing the Coded Dial button, use the Numeric buttons to enter it, then press the OK button.

note:

You can register a group under an unoccupied coded speed dial code.




5. Press the Coded Dial button, then use the button to select a coded speed dial code to register to the group dial, then press the OK button.

If Enter first letter is displayed on the LCD, press one of the Numeric buttons, use the button to select a coded speed dial code to register to the group dial, then press the OK button.

note:
  • To continue registering coded speed dial codes to the group, repeat the procedure above.
  • You can only enter numbers that have already been registered to coded speed dial codes (i.e. you cannot enter the fax/telephone numbers with the Numeric buttons).
  • To review the codes you have registered, use the button.
  • To delete the code you have registered, use the button to select the coded speed dial code, then press the Tone button.





6. Press the OK button after registering the codes to the group, then use the Numeric buttons to enter a name for the group (max. 16 characters, including spaces).

note:
  • For details on how to enter or delete characters or numbers, refer to .
  • Groups will appear on the Group dial code list by the names you have entered in this step.





7. Press the OK button to finalize registration.

note:

To register another group, repeat steps 4 to 7.

Back

Check 8: Does an error occur during transmission?

  • Check the LCD for an error message.

  • Print the Activity report and check for an error.

Back

Check 9: Is the telephone line connected correctly?

Check that the telephone line is connected correctly to the proper jack. If so, then there is a problem with your telephone line. Contact your telephone company.


The machine cannot send/receive faxes if the connection is incorrect. Connect the machine correctly.

important:

If the Power Disconnects Unexpectedly

  • If there is a power failure or if you accidentally disconnect the power plug, the date/time settings as well as all documents stored in memory will be lost. The settings for user information, coded speed dial, group dial, and rejected numbers will be retained.


If the power disconnects, the following will apply:

  • You will not be able to send or receive faxes, make copies, or scan originals.
  • When you are connecting the telephone, whether or not you can use it depends upon your telephone line or telephone.





Connecting Various Lines

These are examples and could not be guaranteed to suit every connecting condition. For details, refer to the instruction manual supplied with the network device (control devices such as an xDSL (Digital Subscriber Line) modem or terminal adapter) you are connecting to this machine.

important:

Do not connect fax machines and/or telephones in parallel (US and Canada only)

  • If two or more fax machines and/or telephones are connected in parallel, the following problems may occur and the machine may not operate properly.


- If you pick up the handset of the telephone that is connected in parallel during fax transmission or reception, the fax image may be corrupted or a communication error may occur.

- Such services as Caller ID, etc. may not operate properly on the telephone.

  • If you cannot avoid parallel connections, set the receive mode to TEL priority mode, understanding that the above problems may occur. You will only be able to receive faxes manually.





note:
  • xDSL is the generic term for the high speed digital communication technology with telephone line such as ADSL/HDSL/SDSL/VDSL.


Connecting the telephone

  • Before connecting a telephone or answering machine, remove the Telephone connector cap.


Connecting to an Internet Telephone

(A) Digital Subscriber Line

(B) xDSL modem (splitter may not be built-in to the modem)

(C) WAN (Wide Area Network)

(D) Broadband router compatible with Internet Telephone

(E) Computer

(F) Telephone or answering machine

(G) LAN (Local Area Network)

(H) TEL

(I) LINE

*Port configurations and names may vary depending on the product.

note:
  • When connecting to the xDSL line, select the same line type as you are subscribing to in Telephone line type.


  • Connecting to an xDSL


(A)Digital Subscriber Line

(B) xDSL modem (splitter may not be built-in to the modem)

(C) Computer

(D) Telephone or answering machine

important:

When the splitter is not built-in to the modem, do not branch the telephone line before the splitter (wall side). And also, do not connect splitters in parallel. The machine may not be able to operate properly.



note:

When connecting to the xDSL line, select the same line type as you are subscribing to in Telephone line type.

See Setting the Telephone Line Type.



  • Connecting to an ISDN Line


For details on ISDN (Integrated Service Digital Network) connection and settings, refer to the manuals supplied with your terminal adapter or dial-up router.

Setting the Telephone Line Type

Before using your machine, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN connections, contact the telephone company or service provider to confirm your line type.

note:
  • Telephone line type will not appear in countries or regions where Rotary pulse is not supported.
  • You can print User's data list to check the current setting.





1. Display the Telephone line type screen.

(1) Press the FAX button, and press the Menu button.

The Fax settings menu will appear.

(2) Use the (-) or (+) button to select FAX user settings, and press the OK button.The FAX user settings menu will appear.

(3) Use the (-) or (+) button to select Telephone line type, and press the OK button.

2. Select the telephone line type.

(1) Use the (-) or (+) button to select the telephone line type.

Rotary pulse: Suitable for pulse dialing.

Touch tone: Suitable for tone dialing.

(2) Press the OK button.

3. Press the FAX button to return to the fax standby screen.

Back

Check 10: Is the document loaded properly?

Remove the document, then reload it on the Platen Glass or in the ADF.

Loading Plain Paper / Photo Paper
important:

If you cut plain paper into small size such as 4" x 6" / 10 x 15 cm, 4" x 8" / 101.6 x 203.2 mm, 5" x 7" / 13 x 18 cm, or 2.16" x 3.58" / 55.0 x 91.0 mm (Card size) to perform trial print, it can cause paper jams.




note:
  • We recommend Canon genuine photo paper for printing photos.
  • You can use general copy paper. For the page size and paper weight you can use for this machine, see .





1. Prepare paper.

Align the edges of paper. If paper is curled, flatten it.

note:
  • Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.
  • If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat.





2. Load paper.

(1) Open the Paper Support, and open the support as an extension.

(2) Open the Paper Output Tray gently.

(3) Slide the Paper Guides (A) to open them, and load the paper in the center of the Rear Tray WITH THE PRINT SIDE FACING YOU.

(4) Slide the Paper Guides (A) to align them with sides of the paper stack.

Do not slide the Paper Guides too hard. The paper may not be fed properly.

important:
  • Always load paper in the portrait orientation (B). Loading paper in the landscape orientation (C) can cause paper jams.





note:
  • Do not load sheets of paper higher than the Load Limit Mark (D).





note:
  • The machine may make an operating noise when feeding paper.


After loading paper

  • When using the machine to copy without a computer, select the size and type of the loaded paper for Page size and Media type of the setting options.


  • When printing with a computer, select the size and type of the loaded paper in Printer Paper Size and Media Type in the printer driver.




Loading Documents in the ADF

You can load documents to copy, fax, or scan in the ADF.

note:

To scan a document at optimum quality, load it on the Platen Glass.




1. Make sure that any original has been removed from the Platen Glass.

2. Load a document in the ADF.

(1) Open the Document Tray.

(2) Insert the document in the Document Tray until you hear a beep sound.

Load the document WITH THE SIDE TO SCAN FACING UP in the Document Tray.

note:

When you set the alarm to be silent in Device user settings of Device settings, the alarm will not beep even if the document is inserted in the Document Tray.




(3) Adjust the Document Guides to match the width of the document.

Do not slide the Document Guides too hard. The document may not be fed properly.

Back

Check 11: Does a printer error occur?



Check the error message on the LCD, then resolve the problem

If you are in a hurry, press the Stop button to close the message, then send the fax.

Back

SIMS Doc Id

0

Rate this Article
Was this article helpful?
Yes, This document is helpful
No, This document needs a clearer explanation
 
Please provide your comments