Cleaning the Paper Feed Rollers

If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit.

Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary.

1. Ensure that the printer is powered on and remove any paper from the Auto Sheet Feeder (ASF).
   
   
2. Confirm that a number is displayed in the LED
   
   
3. Press the <Maintenance> button repeatedly until [b] appears.
   
   
   
   
4. Press the <Black> or <Color> button. The paper feed roller cleaning starts.
   
   
5. Open the Paper Output Tray.
   
   
6. Load a sheet of A4 or Letter-sized plain paper in the ASF and open the paper output tray.
   
   
7. Perform paper feed roller cleaning (steps 3 and 4) one time. Paper will be fed.
   
   
8. If paper is not fed properly, repeat steps 3 and 4 twice without paper and then try paper feed roller cleaning with paper loaded.