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Error "Failed to create print image" when using Free Layout Plus (Windows 10) - iPF series printer

Article ID: FAQ100588 | Date published: 11/16/2020 | Date last updated: 11/16/2020
 

Answer

 If you receive the following error while attempting to print using the application Free Layout Plus (on Windows), please follow these steps (in the sequence that is listed):
Error
 
  1. Remove (uninstall) Free Layout Plus software.

     
  2. Remove (uninstall) all iPF print drivers you have installed.

     
  3. Reboot your PC.

     
  4. Download latest print driver from the Canon USA website (https://www.usa.canon.com/internet/portal/us/home/support) and install it.

     
  5. Download latest imagePROGRAF Printer Driver Extra Kit (located in the same place as the printer driver) and install it.

     
  6. Download latest Free Layout Plus software (located in the same place as the printer driver and Extra Kit) and install it.

     
  7. Reboot your PC one more time and you should be all set.
     

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