What to do if you receive a Memory Card Error

Article ID: ART143089 | Date published: 05/13/2015 | Date last updated: 01/17/2019
 

Description

What to do if you receive a Memory Card Error

Solution

Memory Card Error

Before using a new memory card or a card formatted in another device, you should format the card with this camera.

If you do receive a Memory Card Error, try a different Memory Card before proceeding or if you do not have a card, continue.

Perform formatting in theses cases: [Memory Card Error] is displayed, the camera is not working correctly, card images reading/writing is slower, continuous shooting is slower, or movie recording suddenly stops.

Formatting ERASES all the data on a memory card. Before formatting, copy images on the memory card to a computer, or take other steps to back them up

If neither of the above suggestions corrects the situation, we suggest the following actions:

Check our Frequently Asked Questions for more information- http://www.usa.canon.com/cusa/support/consumer/digital_cameras/powershot_g_series/powershot_g15?CMD=MIXED_SEARCH&mName=PowerShot+G15&mType=PowerShot+G+Series&pageKeyCode=ekbresults&searchString=memory+card+error&BASIC_SEARCH_CURRENT_TOPIC_ID=3570&BASIC_SEARCH_CURRENT_TOPIC_TYPE=0&RESULTS=RELEVANCE&RELEVANCE_START=1&RELEVANCE_COUNT=25&CONFIGURATION=1011&PARTITION_ID=1&TIMEZONE_OFFSET=null&USERTYPE=1&isSecure=false

Contact our Email Support for further assistance -

http://www.usa.canon.com/cusa/support/consumer/digital_cameras/powershot_g_series/powershot_g15/form_display/support_by_kb_email

 

Call our Canon Customer Support Center
For toll-free technical support, please click here for phone numbers and hours.

For additional support options: www.usa.canon.com/support

Or you can arrange for repair at - http://www.usa.canon.com/cusa/online_repair_tracking/consumer/digital_cameras

Thank you for Choosing Canon Products


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