An Error Message Is Displayed on the LCD - MG4120
Article ID: ART114258 | | | Date published: 05/11/2015 | | | Date last updated: 04/28/2020 |
Description
Learn about the error messages you may see on the LCD of the PIXMA MG4120.
Solution
An Error Message Is Displayed on the LCD
ID: 8201167100_ EN_ 4
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Issue |
If an error message is displayed on the LCD, take the corresponding action described below. |
Print head is not installed. Install the print head.U051 / The type of print head is incorrect. Install the correct print head.U052 |
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Summary |
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The following ink cartridge cannot be recognized. U053 |
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Summary |
The FINE cartridge is not installed properly. |
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Note
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Some ink cartridges are not installed in place U075/U076 |
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Summary |
Make sure that each FINE cartridge is installed in the correct position. |
See Also | Replacing a FINE Cartridge |
The following ink cartridge cannot be recognized U140 |
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Summary |
Appropriate ink cartridge is not installed. |
See Also | Replacing a FINE Cartridge |
The following ink cartridge cannot be recognized U150 |
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Summary |
The FINE cartridge cannot be recognized. |
The ink may have run out. Replacing the ink cartridge is recommended U162 |
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Summary |
The ink may have run out.
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The Ink has run out. Replace the ink cartridge U163 |
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Summary |
The ink has run out. Note
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Data of supported types are not saved |
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Summary |
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Cannot print the specified PDF file. An error has occurred while scanning the file, or the format is not supported, or the file is too large |
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Summary |
Note
- The Details screen is not displayed for the PDF file you want to print.
- Characters other than machine name, MP Navigator EX V5.0, or MP Navigator EX are displayed on Created with on the Details screen.
- "?" is displayed on the preview screen.
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Summary |
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The specified PDF file contains unprintable data. Some portions may not be printed |
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Summary |
PDF file which contain lot of graphics or hi-resolution images may lose that data or stop before printing is completed. In this case, print from the computer. |
The ink absorber is almost full. Press OK to continue printing. |
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Summary |
The ink absorber is almost full. |
Printer error has occurred. |
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Summary |
The machine error has occurred. |
Timeout error has occurred |
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Summary |
Some errors occurred while copying and a certain time passed. |
Failed to scan head alignment sheet. Check orientation/position and check that platen/sheet is clean <See manual> |
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Summary |
Scanning the print head alignment sheet has failed.
For Automatic Print Head Alignment, always load one sheet of A4 or Letter-sized plain paper.
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B200 Printer error has occurred. Unplug the power cord |
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Summary |
You may be able to recover from this error by replacing the ink cartridges. |
**** Printer error has occurred. Turn off power then back on again. If problem persists, see the manual |
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Summary |
"****" is displayed in the alphanumeric character and depends on the error occurred.
Follow the procedures below. Check 1: Check if the protective material is left inside the printer
Check 2: Check if there is any foreign material inside the printer
Check 3: Check the encoder film conditions, and clean it if it is smeared
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Summary |
Check 1: Check if the protective material is left inside the printer |
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Summary |
Check 2: Check if there is any foreign material inside the printer [ Paper Jams ]
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Summary |
Check 3: Check the encoder film conditions, and clean it if it is smeared
The printer detects the position of the FINE cartridge holder by the encoder film. If the film is smeared, the holder position cannot be detected properly, resulting in Error 5100.
Check the encoder film condition and clean it if it is smeared, while following the procedures below.
[ Cleaning the Encoder Film ]
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Summary |
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Summary |
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Remove the protective material or tape if it is attached to the holder |
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Summary |
The protective material for the FINE cartridge or the tape remains attached.
Check the inside of the machine. If the protective material or the tape remains attached, remove it.
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See Also | When the Protective Material or the Tape Remains Attached |
Scanner is not operating correctly |
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Summary |
Turn off the machine, and unplug the power cord of the machine from the power supply. |
The card is currently writable from PC. Set to [Not writable from PC] |
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Summary |
The Card Slot is set to Writable from USB PC or Writable from LAN PC. |
Power was not turned off correctly the last time. Press the ON button when turning power off |
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Summary |
The power cord may have been unplugged last while the machine was still on. |
Cannot print the data |
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Summary |
When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon FINE cartridges are all installed properly, then start printing again. |
Cannot connect to the server Try again |
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Summary |
You cannot connect to the server properly When you have tried to access a photo sharing site, it is possible that your album has been deleted. |