Error writing to LPT1 or Spool32 error (C3000)

Review the list below and perform each step until you are able to print to your MultiPASS.

1. Confirm that the MultiPASS Background is running and is idle. The Background will appear as an icon next to the time on the Windows taskbar.

• To launch the Background, click Start, Programs, Canon MultiPASS C3000, MultiPASS Background.

2. Shut down the computer and unplug the power cord from the MultiPASS. Disconnect and reconnect ends of the printer interface cable to make sure it is firmly seated. Plug in the power cord to your MultiPASS, wait until the date and receive mode appear, then turn on the computer.
3. After the computer has fully booted, open the document you wish to print and close all other running applications.
4. From the application's 'File' menu, click 'Print', select the MultiPASS Printer Driver, make any necessary print option settings and click 'OK'. If the MultiPASS Printer Driver does not appear in the printer drop down list, then install just the printer driver from the Canon Creative For Your MultiPASS CD-ROM.

1. To install just the MultiPASS Printer Driver, save the document you want to print, close all running applications, and insert the Canon Creative disk into your CD-ROM drive. Setup should start automatically.
2. If Setup does not start automatically, then click 'Start' and then 'Run'. In the Open box, type X:\setup (where X is your CD drive) then click 'OK'.
3. Click 'Next' at the Welcome screen.
4. Setup will detect the printer name (MultiPASS C3000 Printer) and the printer port. Please read this message box very carefully, click the 'Change Settings' button to modify the configuration or click 'Next' to continue.
5. After the printer files have been installed and configured, Setup will detect that MultiPASS Utilities is already installed. Click 'No' to prevent overwriting the Utilities.
6. Click 'Cancel' to exit setup and if prompted, click 'Continue' to skip Product Registration.
7. If prompted to restart your computer, click 'OK' and once rebooted, re-open your document and then select the MultiPASS Printer Driver to print the document.

5. Search and delete temporary (TMP) files that may be occupying your computer's hard drive space.
6. In the MultiPASS Printer Properties, set the 'MultiPASS Spool Settings' to 'Print directly to the printer'.
   • Click 'Start', 'Settings', 'Printers'.
   • Right-click on the MultiPASS Printer icon.
   • Select 'Properties'.
   • Click the Details tab, and then 'Spool Settings' (this is where to change the spool settings)
7. If the MultiPASS still doesn't print, delete the MultiPASS Printer Driver then search and delete CANONBJ.DRV from [X:\WINDOWS\SYSTEM\] directory (where X is your computer's hard drive).

Note: The above file will be removed when the printer driver is deleted. But if it is not removed and is corrupt, it can continue to cause printing difficulties even after the driver is reinstalled.

8. If you still have difficulty printing, check that the Print Processor Value is set to WinPrint in the following Registry Key:
   

   HKEY_LOCAL_MACHINES\System\CurrentControlSet\control\Print\Printers<printer name>

   Example: <Canon MultiPASS C3000 Printer>
   

   Warning: If you are not familiar with editing the Registry, please seek assistance before making any changes.