Cause
Printer error has occurred.
What to Do
If the paper is jammed, remove it depending on the jammed location and cause.
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, the printer will require servicing.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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