Handling Paper Jams, Skewed Documents, and Staples

When paper jam, paper skew or a staple is detected, remove any documents that remain in the eject tray or inside the scanner.

  CAUTION

• Remove documents that remain inside the scanner carefully. Your documents could be damaged or you could be injured by paper cuts.
• Remove documents that remain inside the scanner completely. Paper shreds remaining inside the scanner may cause future jams or damage.

1. Remove any documents that remain in the eject tray.
   
   
2. Open the upper unit gently.
    CAUTION
   Be careful to avoid pinching your hands when opening and closing the upper unit.
   
   
3. Remove any documents that remain inside the scanner.
    
   - If the document has stopped in the midst of ejecting to the eject tray, raise the upper unit only slightly and remove it.
   - If the document remains completely inside the scanner, open the upper unit as far as it goes up to remove it.
   
   
4. Close the upper unit gently. Then press it at ends to make sure it is fully closed.
   
   
5. Check to verify the last saved image, and perform rescanning.
    
   - Even if a document is ejected onto the eject tray, the scanned image of the document may not be saved. Before rescanning, always check the last saved image.
   - Before rescanning, straighten documents that were detected as skewed.
   - Before rescanning, remove any staples that were detected in documents.
   
   Place the document removed from inside the scanner in front of the other documents in the feed tray, and press the Start key to resume scanning.