Ask a Question

Verify the ink tanks are installed properly and that there is sufficient ink - iX6520

Article ID: ART111530 | Date published: 05/11/2015 | Date last updated: 08/17/2015
 

Description

Verify the ink tanks are installed properly and that there is sufficient ink - iX6520

Solution

Verify the ink tanks are installed properly and that there is sufficient ink.

You can check the ink status on the ink lamps or your computer screen.

With the Ink Lamps

(1) Make sure that the power is turned on, and open the Front Cover gently.

(2) Open the Top Cover.

(3) Check the ink lamps.

Close the Top Cover after checking the ink lamp status.

Ink lamp is on

The ink tank is correctly installed.

Ink lamp is flashing

  • Flashing slowly (at around 3-second intervals)


...Repeats

Ink tank is running low. Prepare a new ink tank.

  • Flashing fast (at around 1-second intervals)


...Repeats

- The ink tank is installed in the wrong position.

Or

- The ink has run out.

Make sure that the ink tank is installed in the correct position as indicated by the label on the Print Head Holder. If the position is correct but the lamp flashes, there has been an error and the printer cannot print. Check the Alarm lamp on the printer.

-> [ ]

Ink lamp is off

The ink tank is not installed properly or the function for detecting the remaining ink level is disabled. If the ink tank is not installed properly, press the mark (PUSH) (Push) on the ink tank until the ink tank clicks into place. If it does not click into place, make sure that the orange protective cap has been removed from the bottom of the ink tank.

If the ink lamp is still off after reinstalling the ink tank, there has been an error and the printer cannot print. Check the Alarm lamp on the printer.

-> [ ]

With the Computer Screen

You can confirm the ink status with the printer status monitor.

A symbol appears in the area (A) if there is any information about the remaining ink level.

Example:

The ink is running low. Prepare a new ink tank.

note:

An error message may appear while printing. Confirm the message and take an appropriate action.




Follow the procedure below to open the confirmation screen.

1. Open the printer driver setup window.

2. Click View Printer Status on the Maintenance sheet.

To confirm the ink tank information, click the Ink Details menu.

note:

While printing, you can also display the printer status monitor by clicking the printer icon on the taskbar. In Windows Vista or XP, click Canon XXX (where "XXX" is your printer's name) on the taskbar.




1. Open the Canon IJ Printer Utility.

2. Select Ink Level Information in the pop-up menu.

To confirm the ink tank information, click Ink Details.

When you need to replace ink tanks, follow the procedure below.

important:
  • If you remove an ink tank, replace it immediately. Do not leave the printer with ink tanks removed.
  • Use new ink tanks for replacement. Installing used ink tanks may cause the nozzles to clog. Furthermore, with such ink tanks, the printer will not be able to inform you when to replace the ink tanks properly.
  • Once an ink tank has been installed, do not remove it from the printer and leave it out in the open. This will cause the ink tank to dry out, and the printer may not operate properly when it is reinstalled. To maintain optimal printing quality, use an ink tank within six months of first use.





reference:

Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is specified.

Every ink is also consumed in the standard cleaning and deep cleaning of the Print Head, which may be necessary to maintain the printer's performance. When an ink tank is out of ink, replace it immediately with a new one.




1. Make sure that the power is turned on, and open the Front Cover gently.

2. Open the Top Cover.

The Print Head Holder moves to the replacement position.

attention:

Do not hold the Print Head Holder to stop or move it forcibly. Do not touch the Print Head Holder until it stops completely.




important:
  • Do not place any object on the Top Cover. It will fall into the Rear Tray when the Top Cover is opened and cause the printer to malfunction.
  • Do not touch the metallic parts or other parts inside the printer.
  • If the Top Cover is left open for more than 10 minutes, the Print Head Holder moves to the right. In this case, close and reopen the Top Cover.





3. Remove the ink tank with the lamp flashing fast.

Push the tab (A) and lift the ink tank to remove.

Do no touch the Print Head Lock Lever (B).

important:
  • Handle the ink tank carefully to avoid staining of clothing or the surrounding area.
  • Discard the empty ink tank according to the local laws and regulations regarding disposal of consumables.





reference:
  • Do not remove two or more ink tanks at the same time. Be sure to replace ink tanks one by one when replacing two or more ink tanks.
  • For details on ink lamp flashing speed, see [ ].





4. Prepare the new ink tank.

(1) Take a new ink tank out of its package, remove the orange tape () completely, then remove the protective film () completely.

important:
  • Handle the ink tanks carefully. Do not drop or apply excessive pressure to them.
  • If the orange tape remains on the L-shape air hole (C), ink may splash or the printer may not print properly.





(2) Hold the ink tank with the orange protective cap (D) pointing up while being careful not to block the L-shape air hole (C).

(3) Slowly twist the orange protective cap (D) 90 degrees horizontally to remove it off.

important:
  • Do not push the sides of the ink tank. If you push the sides of the ink tank with the L-shape air hole (C) blocked, ink may splash.
  • Do not touch the inside of the orange protective cap (D) or the open ink port (E). The ink may stain your hands if you touch them.
  • Do not reattach the protective cap (D) once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables.





5. Install the new ink tank.

(1) Insert the front end of ink tank into the Print Head at a slant.

Make sure that the position of the ink tank matches the label.

(2) Press the mark (Push) on the ink tank until the ink tank snaps firmly into place.

Make sure that the ink lamp lights up red.

important:
  • You cannot print if the ink tank is installed in the wrong position. Be sure to install the ink tank in the correct position according to the label on the Print Head Holder.
  • You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks.





6. Close the Top Cover.

reference:
  • If the Alarm lamp still flashes orange after the Top Cover is closed, refer to [ ] .
  • When you start printing after replacing the ink tank, the printer starts cleaning the Print Head automatically. Do not perform any other operations until the printer completes the cleaning of the Print Head. While cleaning is in progress, the POWER lamp is flashing blue.
  • If printed ruled lines are misaligned or the print head position is misaligned, adjust the print head position.


-> [ ]




SIMS Doc Id

0

Rate this Article
Was this article helpful?
Yes, This document is helpful
No, This document needs a clearer explanation
 
Please provide your comments