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WPS connection failed <Problem>
An error occurred while performing setup using the WPS function resulting in failure to connect.
<Action>
Check that the wireless LAN router or access point that you are using supports WPS function. If it does, check the network connection.
* For information on how to check or setup the WPS function, refer to the instruction manual of the wireless LAN router or access point, or contact the manufacturer.
If your wireless LAN router or access point is not WPS capable, manually select a specific wireless LAN router or access point for your network identification.
Set encryption to Auto <Problem>
Connection failed because the machine uses "AES-CCMP" authentication while the wireless LAN router or access point used is set to "TKIP" authentication.
<Action>
- Change so that the WPA/WPA2-PSK encryption on the wireless LAN router or access point will become "AES-CCMP", and repeat setup again.
* For information on how to change encryption method, refer to the instruction manual of the wireless LAN router or access point, or contact the manufacturer.
- If you do not change the wireless LAN routers or access points setup, change WPA/WPA2-PSK encryption method for the machine to <Auto> (TKIP or AES-CCMP) and reconfigure them.
Open authentication failed. Check WEP settings <Problem 1>
Connection failed because the machine uses "open system" authentication while the wireless LAN router or access point used is set to "Shared Key" authentication.
<Action>
Change the WEP authentication method on the machine to <Shared Key> accordingly and configure the settings manually.
<Problem 2>
The connection failed because the machine restricted the MAC address and the MAC address filtering was set with the wireless LAN router or access point you are using.
<Action>
Change the MAC address for the machine and the computer you are using to the allowed settings.
* For information on how to set MAC address filtering, refer to the instruction manual of the wireless LAN router or access point, or contact the manufacturer.
Shared Key auth. failed. Check WEP settings <Problem 1>
The network key (WEP key) for the wireless LAN router or access point is not setup in the machine correctly.
<Action>
Check the wireless LAN or access point you are using, enter the correct network key (WEP key) and repeat the setup again.
* For information on how to check the network key (WEP key), refer to the instruction manual of the wireless LAN router or access point, or contact the manufacturer.
<Problem 2>
Connection failed because the machine uses "Shared Key" authentication while the wireless LAN router or access point used is set to "Open System" authentication.
<Action>
- Change so that the WEP encryption on the wireless LAN router or access point will become "Shared Key", and repeat setup again.
* For information on how to change authentication method, refer to the instruction manual of the wireless LAN router or access point, or contact the manufacturer.
- If you do not change the wireless LAN routers or access points setup, change the WEP authentication method of the machine to <Open System> and reconfigure them.
Could not connect. Check PSK settings <Problem>
The network key (PSK) for the wireless LAN router or access point is not setup in the machine correctly.
<Action 1>
Check the wireless LAN or access point you are using, enter the correct network key (PSK) and repeat the setup again.
* For information on how to check the network key (PSK), refer to the instruction manual of the wireless LAN router or access point, or contact the manufacturer.
<Action 2>
If the network key (PSK) is correct, check the network connection.
Could not connect. Check security settings <Problem>
Connection failed because settings for your wireless LAN routers and/or access points are different from security settings of the machine.
<Action>
Check the security settings of the wireless LAN router or access point, and repeat the setup again.
Could not connect. More than one access point was detected <Problem>
Other wireless LAN routers or access points within connection range were detected.
Multiple wireless LAN routers and/or access points cannot be connected simultaneously by holding down their respective WPS buttons.
<Action>
Wait for a while and try again.
Wireless connection failed <Problem>
An error occurred with the machine during setup resulting in communication failure.
<Action 1>
Turn OFF the machine and turn it back ON, and then repeat the setup again.
<Action 2>
- Check network connection.
- If the access point cannot be determined even after checking the network connection, check the security settings on the wireless LAN router or access point.
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