Support Code 1310 is displayed

Article ID: ART143389 | Date published: 05/13/2015 | Date last updated: 12/09/2015
 

Solution

 

Cause

The size of paper may not be compatible with automatic duplex printing.

Action

The sizes of media suitable for auto duplex printing are A4 and Letter. Make sure that the size of the paper loaded in the machine is correct. Pressing the OK button will eject the paper and restart printing from the front side of the next paper. The reverse side of the ejected sheet will not be printed.

 


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