Remove the jammed document in the Paper Drawer 1.

If a paper jam occurs, the screen indicating the location of the paper jam and instructions on how to clear the paper jam appears on the touch panel display. This screen repeatedly appears on the touch panel display until the paper jam is entirely cleared. A black circle on the screen indicates the location of the paper jam.

When you press [Recover Later], you can continue operations, such as setting modes and scanning originals, without removing the jammed paper immediately. Check the following if you experience repeated paper jams:

- Fan and tap the paper stack on a flat surface before loading it in the machine.

- Check that the paper you are using meets the requirements for use.

- Make sure you have removed any scraps of paper from the inside of the machine.

- Make sure that the paper-size detecting lever located on the left side of a paper drawer matches the size of the paper loaded in the paper drawer.

warning:

- There are some areas inside the machine which are subject to high voltages. When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.

- The fixing unit, the duplex unit, and their surroundings inside the machine may become hot during use. When removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit, the duplex unit, and their surroundings, as doing so may result in burns.

attention:

- When removing jammed originals or paper, take care not to cut your hands on the edges of the originals or paper.

- When removing paper which has become jammed inside the machine, take care not to cut your hands or injure yourself on the parts on the inside of the machine. If you cannot remove the paper, please contact Canon Authorized Service Facilities or the Canon Customer Care Center.

- When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing. If they become dirty, wash them immediately with cold water. Washing them with warm water will set the toner and make it impossible to remove the toner stains.

- When removing paper which has become jammed inside the machine, remove the jammed paper gently to prevent the toner on the paper from scattering and getting into your eyes or mouth. If the toner gets into your eyes or mouth, wash them immediately with cold water and immediately consult a physician.

- After clearing all paper jams, remove your hands from the machine immediately. Even if the machine is not in operation, your hands, hair, or clothing may get caught in the feed rollers, which could result in personal injury or damage if the machine suddenly starts printing.

note:

- Do not force a jammed original or paper out of the machine. Contact Canon Customer Care Center if needed.

- When a paper jam occurs in the feeder, you cannot continue operating the machine. Follow the instructions on the touch panel display to remove the jammed paper.

- If paper is jammed in several locations, remove the jammed paper in the order indicated on the touch panel display.

1. Inspect all paper jam locations indicated on the touch panel display, and remove any jammed paper.

See the appropriate pages below for instructions on finding and removing jammed paper. Or, you can follow the instructions on the touch panel display.

If jammed paper tears while it is being removed, be sure to remove any remaining pieces from inside the machine.

note:

- If the machine's power is turned off when there is a paper jam, detection of paper jams in the paper drawers is not possible after the power is turned back on. Clear paper jams without turning the power off.

- Some areas that are shown to have paper jams may not actually have paper jams. However, always check all locations indicated on the touch panel display in the order that is given.

- When paper is jammed in several locations, the following image with the black circles appears on the screen.

1 Feeder

2 Stack Bypass/Fixing Unit

3 Duplex Unit

4 Paper Drawer 1

5 Paper Drawer 2

2. After you have removed all of the jammed paper in the locations indicated on the touch panel display, restore all levers and covers to their original positions.

3. Continue to follow the procedure and instructions on the touch panel display.

Once you have cleared all of the jammed paper in locations other than the feeder, printing or copying resumes.

If there is paper that still needs to be removed, a screen indicating how to clear that paper jam appears on the touch panel display. Repeat the procedure from step 1.

note:

You do not have to re-enter the number of copies or prints, even if you are printing multiple sets. The machine automatically recalculates the number of copies or prints to make based on the number of sheets that have jammed.

Paper Drawer 1

If a paper jam occurs inside the paper drawer 1, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.

1. Press the button on the left cover of the main

unit, and open the left cover.

2. Open the paper drawer's left cover.

3. Remove any jammed paper.

4. Pull out the paper drawer and remove any jammed paper.

5. Gently push the paper drawer back into the machine until it clicks into place in the closed position.

attention:

Be careful not to get your fingers caught.

6. Close the paper drawer's left cover.

attention:

Be careful not to get your fingers caught.

7. Place your hand where the hand symbol ( ) is located on the left cover of the main unit, and then gently close the left cover until it clicks into place in the closed position.

attention:

Be careful not to get your fingers caught.

8. Follow the instructions on the touch panel display.

note:

The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.