Cause

Printer error has occurred.

What to Do

If the paper is jammed, remove it depending on the jammed location and cause.

• List of Support Code for Error (Paper Jams)

Turn off printer and unplug it.

Plug in the printer again and turn it back on.

If this does not solve the problem, service is required. For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account

Important

• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.