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Error Code
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Cause
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What to Do
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E02
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Possible causes include the following.
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There is no paper in the rear tray.
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Paper is not loaded in the rear tray properly.
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There are any foreign objects in the rear tray.
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Paper cannot be fed because the paper feed rollers are dirty.
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E03
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Paper is jammed.
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E04
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Print head is not installed properly.
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E05
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The print head may not be installed properly or may not be compatible with this printer.
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E08
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Maintenance cartridge is not installed.
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The maintenance cartridge may not be installed properly or may not be compatible with this printer.
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E10
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Unable to proceed with print head replacement because the maintenance cartridge is almost full.
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E11
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Cannot perform printing with current print settings.
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Refer to the page corresponding to the support code displayed on your computer screen.
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E14
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The print head may not be installed properly or may not be compatible with this printer.
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E15
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The print head may not be installed properly or may not be compatible with this printer.
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E17
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The maintenance cartridge is almost full.
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E18
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The maintenance cartridge is full.
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E20
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A maintenance cartridge that has been installed in another printer is installed.
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E22
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The ink absorber for borderless printing is almost full.
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E28
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The ink absorber for borderless printing is full.
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E57
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Scanning print head alignment sheet failed.
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E58
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Trying to start copying before you register the paper information.
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Press the printer's OK button to cancel the error.
Register the paper information (paper size and media type) in your printer and retry copying.
Press the printer's Stop button to cancel copying.
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E59
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The paper setting specified at the time of printing is different from the paper information registered in the printer.
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Refer to the page corresponding to the support code displayed on your computer screen.
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E60
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Replace Ink in Print Head cannot be performed because the maintenance cartridge is almost full.
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The remaining ink level in one of the ink tanks may have reached the lower limit line shown on the ink tank.
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E61
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Scanning original has failed.
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E62
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Unexpected error occurred while scanning is in progress.
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Press the printer's OK button to cancel the error.
Change settings and perform operations again.
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E67
E68
E69
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Paper is jammed while printing business cards.
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P02
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Printer error has occurred.
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P08
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Printer error has occurred.
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P10
P14
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An error requiring a repair has occurred.
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Turn off the printer and unplug it.
The printer requires servicing. Information regarding servicing is at the bottom of this article.
 Do not tilt the printer when moving it since the ink may leak out.
 Learn how to prepare the printer for transportation if servicing is required.
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Other
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Printer error has occurred.
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Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, the printer requires servicing. Information regarding servicing is at the bottom of this article.
Do not tilt the printer when moving it since the ink may leak out.
Learn how to prepare the printer for transportation if servicing is required.
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