Configure the printer driver to the correct port - MG6320

Article ID: ART142446 | Date published: 05/13/2015 | Date last updated: 08/17/2015
 

Description

While the Power lamp is flashing green, the machine is initializing. Wait until the Power lamp stops flashing and remains lit green.

Solution

Configure the Port Correctly

While the Power lamp is flashing green, the machine is initializing. Wait until the Power lamp stops flashing and remains lit green.

* In the following instructions, "XXX" signifies your machine's name.

1. Log on as a user account with administrator privilege.

2. Select items from the [ Start ] menu as shown below.

  • In Windows 7, select [ Devices and Printers ] from the [ Start ] menu.
  • In Windows Vista, select the [ Start ] menu > [ Control Panel ] > [ Hardware and Sound ] > [ Printers ].
  • In Windows XP, select the [ Start ] menu > [ Control Panel ] > [ Printers and Other Hardware ] > [ Printers and Faxes ].


3. Open the properties of printer driver for the machine.

  • In Windows 7, right-click the "Canon XXX Printer" icon (where "XXX" is your machine's name), then select [ Printer properties ].
  • In Windows Vista or Windows XP, right-click the "Canon XXX Printer" icon (where "XXX" is your machine's name), then select [ Properties ].


4. Click the Ports tab to confirm the port settings.

Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX Printer" appearing in the [ Printer ] column is selected for [ Print to the following port(s) ].

reference:
  • When the machine is used over LAN, the port name of the machine is displayed as "CNBJNP_xxxxxxxxxx".


* "xxxxxxxxxx" is the character string generated from the MAC address or a character string specified by the user when setting up the machine.


  • If the setting is incorrect:


Reinstall the MP Drivers.

  • Printing does not start even though the machine is connected to the computer using a USB cable and the port named "USBnnn" is selected:


Launch [ Canon My Printer ] from the task tray, select [ Diagnose and Repair Printer ]. Follow the on-screen instructions to set the correct printer port, then select your machine's name.

If the problem is not resolved, reinstall the MP Drivers.

  • Printing does not start even though the port named "CNBJNP_xxxxxxxxxx" is selected when the machine is used over LAN:


Launch IJ Network Tool, and select "CNBJNP_xxxxxxxxxx" as you confirmed in step 4, then associate the port with the printer using [ Associate Port ] in the [ Settings ] menu.

If the problem is not resolved, reinstall the MP Drivers.



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