To specify the fax receive mode for your MAXIFY printer, follow the steps below.
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Make sure that the printer is turned on.
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Flick the HOME screen, and then tap 
FAX.
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Tap Function list.
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The Function list screen is displayed.
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Tap Receive mode settings.
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Tap a receive mode, and then tap OK.
By tapping Advanced, you can specify the advanced settings of each receive mode.
DRPD is available only in the US and Canada.
About Receive Mode
You can select the receive mode suitable for your fax use conditions: whether you use a dedicated line for fax, etc.
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Receive mode
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Your fax use condition
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Receiving operation
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TEL priority mode
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When mainly receiving voice calls (with a telephone or answering machine connected to the printer):
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When a call comes in, the telephone will ring.
Pick up the handset.
If the call is a voice call, talk on the telephone.
If the call is a fax, hang up the handset after the printer starts receiving the fax.
The telephone may not ring when a call comes in even if it is connected to the printer, depending on the type or settings of the telephone.
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DRPD
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When receiving voice calls (with a telephone or answering machine connected to the printer) and subscribing to a ring pattern detection service provided by your telephone company:
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When a call comes in, the telephone will ring. The printer detects a fax call by the fax ring pattern.
If the call is a fax, the printer will receive the fax automatically.
If the printer does not detect the fax ring pattern, the telephone will continue ringing.
The telephone may not ring when a call comes in even if it is connected to the printer, depending on the type or settings of the telephone.
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FAX only mode
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When not receiving voice calls:
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When a fax comes in, the printer will receive the fax automatically.
 If your printer is set to Fax only mode, it will automatically pick up on all incoming calls. To prevent this from happening, pick up the phone that is connected to the back of the printer. If you do not have a phone connected to the back of the printer, you will need to turn off the printer, select a different receive mode, or disconnect the printer from the phone line while a call comes in.
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Advanced Settings of Receive Mode
You can specify the advanced settings of each receive mode.
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Advanced setting in TEL priority mode
You can specify the following setting items.
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Manual / auto switch: ON / Manual / auto switch: OFF
If you select Manual / auto switch: ON, the printer automatically receives faxes after the external device rang a specified length of time.
You can specify the length of time until automatic reception is started.
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RX start time
You can specify the length of time until automatic reception is started when Manual / auto switch: ON is selected. Specify the length of time and tap OK.
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User-friendly RX: ON / User-friendly RX: OFF
If you select User-friendly RX: ON, the printer automatically switches from telephone calling to fax reception by detecting the fax signal (CNG signal) when you lift the handset of the telephone or the answering machine answers. When you have an answering machine connected to the printer, select User-friendly RX: ON to switch to fax reception automatically after the answering machine answers.
If you select User-friendly RX: OFF, the printer does not switch from telephone calling to fax reception automatically even if the printer detects the fax signal (CNG signal). Select User-friendly RX: OFF if you want the printer not to switch automatically during a call.
If you want to specify the number of times the external device rings in TEL priority mode, select FAX only mode on the Receive mode settings screen, specify the number of times the external device rings with Ring count, and then switch to TEL priority mode in Receive mode settings.
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Advanced setting in FAX only mode
You can specify the following setting item.
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Advanced setting in DRPD
You can specify the following setting items.
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Ring pattern (Normal ring / Double ring / Short-short-long / Short-long-short)
Sets the distinctive ring pattern of a call that the printer assumes is a fax call.
If you subscribe to a DRPD service, set the ring pattern to match the pattern assigned by your telephone company.
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Ring count
You can specify the number of times the external device rings when incoming.
Specify the number of time and tap OK.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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