| Article ID: ART172463 |
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Date published: 11/12/2018 |
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Date last updated: 11/12/2018 |
Description
You attempt to scan with the DR-C225W and receive the error "Unable to load driver".
Solution
If you are connected via USB and receive this message, make sure the Wireless button on the back of the scanner is set to "OFF". By default, it is set to "ON" and you will receive this error message if trying to use the scanner via USB.
