Support Code 15A1 Appears (Printer Operation is Not Completed) - G7020

Article ID: ART175728 | Date published: 11/29/2019 | Date last updated: 08/10/2023
 

Description

This article provides information on support code 15A1 on the PIXMA G7020.

Solution

Cause

Printer operation is not completed.

 

What to Do

Proceed with the printer setup according to the message displayed on the printer's LCD.

If the screen similar to the following is displayed, select an item with the buttons and press the OK button.

If this error occurs while operating the printer from a smartphone / tablet, complete the printer setup and then operate again.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum








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