Common Problems and Solutions

Problem:  Documents feed askew (scanned images are slanted).

Solution:   (1) Align the doucment guides to fit the documents as closely as possible, and load the documents so that they feed straightly.
                 (2) Enable [Skew Detection] in the scanner driver settings.
                 (3) If many pages have been scanned since roller cleaning, clean the rollers. If documents still feed askew, roller replacement or other maintenance may be needed.