Cause

There is no ink in the ink tanks.

What to Do

Pour the ink from the bottles supplied with the printer into the ink tanks for each color.

After filling the ink, close the tank caps firmly and close the scanning unit / cover.

And then, press the printer's OK button.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

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