Error writing to LPT1 or Spool32 error (C2500)

Review the list below and perform each step until you are able to print to your MultiPASS.

1. Confirm that the MultiPASS Server is running and is idle. The Server will appear as an icon next to the time on Windows taskbar.

• To launch the Server, click Start, Programs, MultiPASS Utilities, and then MultiPASS Server.

2. Shut down the computer and unplug the power cord from the MultiPASS. Disconnect and reconnect ends of the printer interface cable to make sure it is firmly seated. Plug in the power cord to your MultiPASS, wait until the date and receive mode appear on the LCD, and then turn on the computer.
3. After the computer has fully booted, open the document you wish to print and close all other running applications.
   
4. From the application's 'File' menu, click 'Print', select the 'MultiPASS Printer Driver', make any necessary print option settings and click 'OK'. If the MultiPASS Printer Driver does not appear in the printer drop down list, then install just the printer driver from the BJ Driver diskettes.

1. To install the MultiPASS Printer Driver, save the document you want to print, close all running applications, and insert Disk 1 (BJ Printer Driver Disk 1 of 4) into your computer's floppy drive.
2. Click Start, Settings, Printers.
3. Double-click Add Printer.
4. Click 'Next' at the Add Printer Wizard box. Click the 'Have Disk' button.
5. Click 'OK' at the Install From Disk dialog box.
6. Scroll down and highlight Canon MultiPASS C2500 Printer and click 'Next'.
7. Select the port to which your MultiPASS is connected and click 'Next'. For example, LPT1.
8. Click 'Yes' to use the MultiPASS C2500 as the Windows default printer and then click 'Finish'.
9. When prompted, replace Disk 1 with Disk 2 and click 'OK'. Proceed through printer installation by inserting the appropriate disk until the printer setup is complete.
10. Setup will detect that the MultiPASS Utilities is already installed. Click 'No' to not overwrite the Utilities.

5. Search and delete temporary (TMP) files that may be occupying your computer's hard drive space.
6. Select 'Preferences' from the 'File' menu in the MultiPASS Desktop Manager, remove the check mark next to 'Exclusive Port Control', and restart your computer.
7. In the MultiPASS Printer Properties, set the 'MultiPASS Spool Settings' to 'Print directly to the printer'.
8. If the MultiPASS still doesn't print, then delete the MultiPASS Printer Driver then search for and delete CANONBJ.DRV from X:\WINDOWS\SYSTEM\ directory (where X is your computer's hard drive).

Note: The above file will be removed when the printer driver is deleted. But if for some reason it is not removed and is corrupt, then it can continue to cause printing difficulties even after the driver is reinstalled.

9. If you still have difficulty printing, check that the 'Print Processor Value' is set to 'WinPrint' in the following Registry Key:
   

   HKEY_LOCAL_MACHINES\System\CurrentControlSet\control\Print\Printers<printer name>

   Example: <Canon MultiPASS C2500 Printer>

   Warning: If you are not familiar with editing the Registry, please seek assistance before making any changes.