Cleaning the printer
Wipe the body with a cloth that has been dampened with water and then wring out thoroughly. Do not use alcohol, benzene, or other solvents. Doing so could not only damage the finish, but could also damage the unit itself.
Cleaning the transport rollers
Use gauze to wipe away any dirt on the transport rollers. If the transport roller is extremely dirty, place a few drops of water on the gauze, gently wring the gauze, then wipe the dirt away. Never use alcohol, benzene, or other solvents. If such chemicals get inside the unit, they could damage it.
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Press [Maint].
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Press  or  to select Cleaning, then press [Enter].
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Open the cover.
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Clean the transport rollers.
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Close the cover.
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Repeat steps 3 to 5.
 The roller rotates one revolution when the cover is opened and closed six times.
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Press [Canc].
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If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
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