Notes when Windows 8 is upgraded to Windows 8.1 (Windows 8.1)
| Article ID: ART143113 |
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Date published: 05/13/2015 |
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Date last updated: 11/05/2015 |
Description
Notes when Windows 8 is upgraded to Windows 8.1 (Windows 8.1)
Solution
| Notes when Windows 8 is upgraded to Windows 8.1 (Windows 8.1)
ID : 8201967700 _ EN _ 1
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| Solution |
[ Phenomenon ]
If the scanner driver is installed in Windows 8, and if you upgrade Windows 8 to Windows 8.1 while keeping the driver installed, you may experience the following phenomenon after the upgrade:
- Scanning does not start even when the Scan button on the printer is pressed or when Scan is selected on the operation panel.
[ Solution ]
Uninstall the applicable driver, and re-install it.
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