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B200
Printer error has occurred.
Unplug the power cord and contact the service center.
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Turn off the machine, and unplug the power cord of the machine from the power supply. Reconnect power and try again.
If unresolved, service is required.
There are two options currently available to you.
- Warranty Service – If you are within the 1-year manufacturer’s warranty and have your proof of purchase you are entitled to service or replacement. If you have purchased a CarePak Canon extended warranty, you may be entitled to additional options. Please create or log into your Canon Account to obtain service.
- Out of Warranty – If you are outside of your warranty period, you may qualify for purchasing a replacement through the Canon Upgrade Program. Please contact our Sales group to inquire about your upgrade options at 866-443-8002.
To verify your support options please create or log into your Canon Account.
 Important
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****
Printer error has occurred.
For Example:
6500, 6A80, 6C00, 5C00, 5700, 5400, 5B00, 5200, 6800, 5110, 9000, C000, 6C10
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"****" is displayed in the alphanumeric character and depends on the error occurred. If the following steps do not resolve the error, service is required.
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5100/5110 is displayed:
Cancel printing, and turn off the machine. Then clear the jammed paper or protective material that is preventing the Print Head Holder from moving, and turn on the machine again.
Instructions to remove a paper jam.
Instructions to remove packing material from inside the printer.
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6000 is displayed:
If any object is placed in front of the printer, remove it.
Open the Paper Output Tray gently, then turn the power off and back on.
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In other cases:
Turn off the machine, and unplug the power cord of the machine from the power supply.
Plug the machine back in and turn the machine back on.
There are two options currently available to you.
- Warranty Service – If you are within the 1-year manufacturer’s warranty and have your proof of purchase you are entitled to service or replacement. If you have purchased a CarePak Canon extended warranty, you may be entitled to additional options. Please create or log into your Canon Account to obtain service.
- Out of Warranty – If you are outside of your warranty period, you may qualify for purchasing a replacement through the Canon Upgrade Program. Please contact our Sales group to inquire about your upgrade options at 866-443-8002.
To verify your support options please create or log into your Canon Account.
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