If the light on your printer flashes three times, and you see Support Code 1250, 1261, 1270, 1300 or 1308 on your computer, review the possible causes and solutions below.
Cause
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Paper output tray is closed.
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Feed slot cover is open.
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Manual feed tray is in the paper jam clearing position.
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Cannot print on a printable disc.
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Paper jams.
Action
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If the paper output tray is closed, open it to resume the print task.
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If the feed slot cover is open, close the cover slowly, then press the Resume / Cancel button on the printer to resume the print task.
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Close the rear tray slowly, press the Resume / Cancel button on the printer, then load the paper to resume the print task
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Remove the paper from the manual feed tray before you start to print on a disc, then press the Resume / Cancel button on the printer.
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Remove the jammed paper, reload it in the printer, then press the Resume / Cancel button to resume the print task. See the video below for help with this.
Remove a paper jam from the paper output slot
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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