If the Message <Amount remaining in the cartridge cannot be displayed correctly.> Appears

Article ID: ART116473 | Date published: 05/12/2015 | Date last updated: 10/15/2015
 

Description

If the Message Appears

Solution

If the message <Amount remaining in the cartridge cannot be displayed correctly.> appears.


Toner cartridge is not installed correctly, or there is possible trouble on the toner cartridge.


Reinstall the toner cartridge. If this message does not disappear after reinstalling several times, the toner cartridge might be possibly broken. Contact the shop where you purchased the machine, or the Canon Customer Care Center.


You might not be using a Canon genuine toner cartridge.


We recommend Canon genuine toner cartridges as replacement toner cartridges.


Replacing Toner Cartridges

SIMS Doc Id

8202178700

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