Check 5: When the machine is connected to your computer with a USB cable, check the status of the device on your computer
Follow the procedure below to check the status of the device.
1.Click Control Panel, System and Security, System, then click the Device Manager button.
When using Windows Vista, click Control Panel, Hardware and Sound, then click Device Manager.
If the User Account Control screen is displayed, follow the on-screen instructions.
In Windows XP, click Control Panel, Performance and Maintenance, System, then click Device Manager on the Hardware sheet.
2.Double-click Universal Serial Bus controllers then USB Printing Support.
If USB Printing Support is not displayed, make sure that the machine is correctly connected to the computer.
->Check 3: Make sure that the machine is connected to your computer properly.
3.Click the General tab and make sure that there is no indication of a problem with the device.
If a device error is displayed, refer to Windows help to resolve the error.
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