Before removing the used print head, be sure to update the printer's firmware version with the included CD-ROM.

Article ID: ART132707 | Date published: 05/12/2015 | Date last updated: 08/17/2015
 

Description

Before removing the used print head, be sure to update the printer's firmware version with the included CD-ROM.

Solution

Before removing the used print head, be sure to update the printer's firmware version with the included CD-ROM. An error message will be displayed on the printer's display when the new print head is installed without updating the version. In this case, re-install the used print head and update the firmware version.

Updating the firmware
<Windows>

1. Turn on the power of the printer. Check that the printer is online.

2  2. Run the file setup.exe in the FirmUpdate folder in the CD-ROM. [GARO Firmware Update Tool] will be installed.

3. Run [GARO Firmware Update Tool] from Programs in the Start menu.

4. By following the instructions, update the firmware version.

<Mac OS 8/ OS 9>

1. Turn on the power of the printer. Check that the printer is online.

2  2. Select the OS89 folder in the FirmUpdate folder in the CD-ROM, and run [GARO FirmUpdate]. [GARO Firmware Update Tool] will be installed.

3. Run [GARO Firmware Update Tool] from [Applications] - [GARO Firmware Update Tool] folder.

4. By following the instructions, update the firmware version.

<Mac OS X>

1. Turn on the power of the printer. Check that the printer is online.

2. Select the OSX folder in the FirmUpdate folder in the CD-ROM, and run [GARO FirmUpdate].

[GARO Firmware Update Tool] will be installed.

3. Run [GARO Firmware Update Tool] from [Applications] - [GARO Firmware Update Tool] folder.

4. By following the instructions, update the firmware version.

Precautions when updating the firmware version
- Use [GARO Firmware Update Tool] after checking that the printer is online.
- Do not turn off the power of the printer while firmware data is being transferred.
- If the printer's firmware is already the most recent version, the Status of the target printer will be displayed as "Update Finished" when using [GARO Firmware Update Tool].

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