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Remove any physical objects that prevent the tray from opening - MG5320

Article ID: ART110366 | Date published: 05/11/2015 | Date last updated: 08/17/2015
 

Description

Remove any physical objects that prevent the tray from opening for error code 6000

Solution

If you command printing when the tray cannot open, the 6000 error occurs.

In such a case, remove any physical objects that prevent the tray from opening and turn OFF the printer. Then, turn ON the printer and command printing again.

[ The tray cannot open due to the obstructions. ]

SIMS Doc Id

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