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Support Code 1687

Article ID: ART164979 | Date published: 03/28/2016 | Date last updated: 03/28/2016
 

Description

Code 1687

Solution

1687

Cause

The FINE cartridge is not installed properly.

Action

Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges.

Then install the FINE cartridges again. Push the FINE cartridge until it clicks into place.

After installing, close the cover.


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