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Support Code 4102 Appears - TS3120 / TS3122

Article ID: ART168623 | Date published: 10/12/2017 | Date last updated: 04/08/2019
 

Description

This article explains what to do if the support code 4102 appears when attempting to print photos from your PIXMA TS3120 / TS3122.

 

Solution

Cause

Media type and paper size are not set correctly.
 

What to Do

Press the printer's Stop button to cancel printing, change the media type or paper size setting, and then retry printing.

  • When the media type is set to Photo Paper Plus Glossy II:

    Set the paper size to 4" x 6" (10 x 15 cm), 5" x 7" (13 x 18 cm), or Square 5" x 5" (13 x 13 cm).
     

  • When the media type is set to Glossy Photo Paper:

    Set the paper size to 4" x 6" (10 x 15 cm).

     

PIXMA TS3120 / TS3122 Page


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