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How to Disable IPv6 - MX522

Article ID: ART172427 | Date published: 11/06/2018 | Date last updated: 11/06/2018
 

Description

If you experience a 6901 or 6910 error on your printer, disabling IPv6 may help resolve the error.

 

Solution

If you experience a 6901 or 6910 error on your printer, disabling IPv6 may help resolve the error.  To disable IPv6, follow the steps below.
  1. From the HOME screen, press the MENU button, then use the arrows to scroll over to the Setup icon.  Press OK.


     
  2. Press the left arrow to select Device settings.  Press OK.


     
  3. Use the down arrow to select LAN settings.  Press OK.


     
  4. Use the down arrow to select Other settings.  Press OK.


     
  5. Use the down arrow to select TCP/IP settings.  Press OK.


     
  6. Use the down arrow to select IPv6.  Press OK.



    Use the up arrow to select Yes.  Press OK.


     
  7. Enable/disable IPv6 will be selected.  Press OK.


     
  8. Tap Disable.


     
  9. After a few moments, a confirmation will appear.  This indicates that IPv6 has been disabled.


If you want to enable IPv6, follow the steps above, but select Enable in step 8.

 

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