Clean the print head if lines are missing or if horizontal streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary.
When performing a print head cleaning, check the free space in the maintenance cartridge. If there is not enough free space, replace with a new maintenance cartridge. In the case of shortage of free space in the maintenance cartridge, a message is displayed and the cleaning cannot be performed.
You will need a sheet of A4 or Letter-sized plain paper.
- Make sure the printer is powered on.
- Load a sheet of A4 or Letter-sized plain paper in the cassette.
- Select Maintenance on the HOME screen.
- Select Cleaning.
The confirmation screen will appear.
- Select Yes.
The printer starts cleaning the print head.
Do not perform any other operations until the printer completes the cleaning of the print head. This takes about 2 minutes.
The pattern print confirmation screen will appear.
- Select Yes.
- Press the OK button.
The nozzle check pattern will be printed.
- Select Next.
- Examine the nozzle check pattern.
If the problem is not resolved after cleaning the print head twice, clean the print head deeply.
If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
When performing a print head deep cleaning, check the free space in the maintenance cartridge. If there is not enough free space, replace with a new maintenance cartridge. In the case of shortage of free space in the maintenance cartridge, a message is displayed and the deep cleaning cannot be performed.
You will need a sheet of A4 or Letter-sized plain paper.
- Make sure the printer is powered on.
- Load a sheet of A4 or Letter-sized plain paper in the cassette.
- Select Maintenance on the HOME screen.
- Select Deep Cleaning.
The confirmation screen will appear.
- Select Yes.
The printer starts cleaning the print head.
Do not perform any other operations until the printer completes the cleaning of the print head. This takes about 3 to 4 minutes.
The pattern print confirmation screen will appear.
- Select Yes.
- Press the OK button.
The nozzle check pattern will be printed.
- Select Next.
- Examine the nozzle check pattern.
If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. Do not unplug the power cord when turning off the power.
Replace Ink in Print Head consumes a great amount of ink.
Frequent use of Replace Ink in Print Head can rapidly consume ink, so perform it only when necessary.
Replace Ink in Print Head when the remaining ink level is not enough may damage the printer.
Before starting Replace Ink in Print Head, check the remaining ink level of all colors. If the remaining ink level is below the single dot (A), refill the ink tank of corresponding color.
When starting Replace Ink in Print Head, check the free space of the maintenance cartridge. Replace Ink in Print Head consumes a lot of ink, and the consumed ink is discharged to the maintenance cartridge. If the free space is low, replace it with a new maintenance cartridge. If the available capacity of the maintenance cartridge is low, a message is displayed and ink flush cannot be performed.
To replace the ink in the print head, follow these steps.
Replace Ink in Print Head starts.
- Make sure the printer is powered on.
- Select Maintenance on the HOME screen.
- Select Replace Ink in Print Head.
- Select All colors, Color or BK.
- Check the displayed message and press the OK button.
- Check the displayed message and press the OK button.
- Check the displayed message, select Yes and press the OK button.
- Check the displayed message, select Yes and press the OK button.
Do not perform any operations while Replace Ink in Print Head is in progress.