Print and Examine the Nozzle Check Pattern - GX4020
Article ID: ART181024
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Date published: 12/01/2022
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Date last updated: 12/06/2022
Description
This article provides information on printing and examing a nozzle check pattern with the MAXIFY GX4020. If you're experiencing poor print quality (colors are wrong, banded / streaked prints, blank pages, etc.), a nozzle check will help you determine if the print head nozzles are clogged.
Solution
If you're experiencing poor print quality (colors are wrong, banded / streaked prints, blank pages, etc.), print a nozzle check pattern to determine if there are clogged nozzles in the print head.
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.
If the remaining ink level is low, the nozzle check pattern will not be printed correctly.Refill any low ink tanks.
You will need a sheet of A4 or Letter-sized plain paper.
The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touch screen.
Examine the nozzle check pattern.
Check if there are missing lines in the pattern C or horizontal streaks in the pattern D.
No missing lines/No horizontal streaks
Lines are missing/Horizontal streaks are present
Select the pattern that is closer to the printed nozzle check pattern on the confirmation screen.
For A (no missing lines or no horizontal streaks) in both the pattern C and pattern D:
The cleaning is not required.Select All A, confirm the message, then select OK.
The screen will return to the Maintenance screen.
For B (lines are missing or horizontal streaks are present) in the pattern C or pattern D, or in both patterns:
The cleaning is required.Select Also B, then select Yes on the cleaning confirmation screen.
The printer starts cleaning the print head.
If the pattern C or any color in the pattern D is not printed:
(Example: Magenta pattern is not printed)
The cleaning is required.Select Also B, then select Yes on the cleaning confirmation screen.
The printer starts cleaning the print head.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
(Setup) on HOME screen.
