Resolve Alarm Light Errors - PIXMA iP90 or iP90v Printer

Article ID: ART114221

Date published: 05/11/2015

Date last updated: 03/20/2020

Description

Understand and resolve the flashing orange alarm light error on your PIXMA iP90 or iP90v.

Solution

The flashing alarm light indicates that an error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take appropriate action.

See Table 1 for Alarm lamp flashes.
See Table 2 for Power lamp flashes.

Table 1: Flashing orange lamp

Flashes	Cause	Action
Two (2)	Out of paper. Paper feed error.	Reload the paper correctly and tap RESUME/CANCEL.
Three (3)	Paper jam.	If paper has jammed in the printer, clear the jam, reload the paper in the printer correctly and tap RESUME/CANCEL.
Four (4)	Ink tank is not installed properly	Open the print head cover and check whether an ink tank is installed. If an ink tank is installed, tap the button of the ink tank, and reinstall the ink tank properly.
Five (5)	No print head installed. Print head failure.	Install a print head. When the error continues, service is required. If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options. Or if you still need help, visit our Canon Community by clicking the button below to get answers: ____________________________________________________________________________________________
Eight (8)	Waste ink absorber almost full.	Tap RESUME/CANCEL to cancel the error so that you can continue printing. Replacement of the waste ink absorber and maintenance of the printer are required. Service will soon be required. If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options. Or if you still need help, visit our Canon Community by clicking the button below to get answers: ____________________________________________________________________________________________
Nine (9)	A specified period of time has lapsed without receiving a response from a digital camera or digital video camcorder. The digital camera or digital video camcorder connected is not compatible with this printer.	Disconnect the camera cable, tap RESUME/CANCEL and reconnect the cable. If the error is still unresolved, there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this printer. Use digital cameras or digital video camcorders that are compatible with this printer.
Twelve (12)	Battery level is low.	Charge the battery. For details on how to charge the battery, refer to the manual supplied with the battery.

Table 2: Other light patterns

Flashes

Cause

Action

POWER lamp flashes alternate green and orange.

Service is required.

Disconnect the printer cable from the printer, and then turn the printer off and unplug the printer from the power supply for a while.
Plug the printer back in and turn the printer back on. If the problem remains, service is required.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

____________________________________________________________________________________________

The Power lamp repeats the illumination sequence in which it goes out twice every 5 seconds.

Bluetooth™ communication is used.

When Bluetooth communication is used and BJ Status Monitor is active with the printer power on, the green Power lamp repeats the illumination sequence in which it goes out twice every 5 seconds even if nothing is printed.
This operation is not abnormal but it indicates that Bluetooth Communication is checking the printer condition.
When BJ Status Monitor ends, the power lamp will stay lit.