Removing scanner drivers and ScanGear Toolbox after upgrading from Windows 2000 to Windows XP

Article ID: ART125664 | Date published: 05/12/2015 | Date last updated: 08/14/2015
 

Description

Removing scanner drivers and ScanGear Toolbox after upgrading from Windows 2000 to Windows XP

Solution

Upgraded my computer from Windows 2000 to Windows XP before I removed my scanner drivers and ScanGear Toolbox.

To update from Windows 2000 driver to the Windows XP/2000 driver, follow these instructions to first remove then reinstall the new driver and ScanGear Toolbox. Canon has developed a program that will purge your system of the installed scanner driver. You can download the program by selecting "Deldrv" below. Remember to save it to a known folder to later execute it. Deldrv supports the following CanoScan scanners, N650U, N656U, N1220U, N670U, N676U, N1240U, D646U, D660U, D1230UF, D2400UF, FB 630U, FB 620U, FB 1200S, CS300 and CS600.

Download "Deldrv" file

Scanner - Windows 2000 Upgrade to Windows XP Professional

1. Power ON your computer and log on as Administrator.

2. Download 'Deldrv.exe' from the Canon Website to your computer desktop or wherever you save downloaded files.

3. Double-click [Deldrv.exe.]

4. At the Select Device dialog, unplug the USB cable from the scanner then select your scanner, select OK.

5. At the [Confirm Driver Uninstallation: Are you sure you want to uninstall the following scanner driver?] prompt, select OK.

6. At the [CanoScan - Uninstalling scanner driver completes] dialog, select OK.

7. Uninstall 'Canon ScanGear Toolbox X.X' (XX= version number) by selecting Start, then Control Panel and selecting Add or Remove Programs.

8. In the Add or Remove Programs dialog, select Canon ScanGear Toolbox X.X, then select Change/Remove.

9. At the [Confirm File Deletion - Are you sure you want to completely remove Canon ScanGear Toolbox X.X and all of its components?] dialog, select Yes.

10. At the [Remove Programs From Your Computer - unInstallShield will remove the software Canon ScanGear Toolbox X.X from your computer. Please wait while each of the following components is removed ...]

11. Uninstall successfully completed] dialog, select OK.

12. Close the Add or Remove Programs and Control Panel windows.

13. Download your Windows XP/2000 Driver and 'Canon ScanGear Toolbox' program from the Canon Website to your computer desktop or wherever you save downloaded files.

14. Double-click the downloaded Windows XP/2000 driver file. Files extract to C:\temp\xxxx (xxxx = the folder created from the download)

15. At the 'Canon - Information: All items were successfully extracted' dialog, select OK. Installation instructions will launch.

16. Follow the installation instructions.

17. To install the Canon ScanGear Toolbox double-click the downloaded file 'Toolbox v(xxxx).exe' (xxxx = the version of the program) from where you saved the downloaded files.

18. At the [Canon - Information: All items were successfully extracted] dialog, Select OK.

19. At the [Canon ScanGear Toolbox - Welcome] dialog, select Next.

20. At the [Choose Destination Location] dialog, select Next.

21. At the [Select Program Folder] dialog, select Next.

22. At the [Setup Complete] dialog, select Yes, I want to restart my computer now, select Finish.

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