The Scanner Is Not Recognized (Connecting via USB)

If the scanner's USB connection is not recognized, first confirm the following:

- Are the scanner and PC connected correctly using the proper cable?
- Is the scanner's power switch turned ON?

If this does not solve the problem, consider the following possible causes:

CAUSE: The scanner does not support your USB interface.
SOLUTION: This product is not guaranteed to operate with all types of USB interfaces.

CAUSE: The scanner does not support your USB interface.
SOLUTION: Use the USB cable provided with the scanner.

CAUSE: The USB hub is not compatible with the scanner.
SOLUTION: Remove the USB hub.