Paper is Jammed When Feeding Paper From the Cassette (Support Code 1303) - TS6120
| Article ID: ART168740 |
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Date published: 10/25/2017 |
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Date last updated: 08/16/2022 |
Description
Paper is Jammed When Feeding Paper From the Cassette (Support Code 1303) - TS6120
Solution
If a paper jam occurs when paper is fed from the cassette, follow the steps below to remove the paper jam.
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Remove jammed paper.
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If the paper is jammed at the paper output slot:
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If the paper is jammed inside the printer:
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If the paper is jammed at the feeder of the cassette:
Pull out the cassette, and then remove the paper slowly with both hands.
- If none of the above is applied, see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper.
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Load paper in cassette properly.
When you load A4 or Letter-sized paper in the cassette, make sure you have extended it.
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Perform printing or copying again.
TS6120 Page
